Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Linda C.
I have bought one before. They are the best pet beds I have ever bought. Our dog doesn’t want to get up!!! I know how much we love our bed -people spent ⅓ of their life in bed - it needs to be the best!! Why should a pets bed be any different!
Reply from MrFluffyFriend™Jan 23, 2023
Hi, Linda. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! -Team MrFluffyFriend™
CATHY M.
Size completely deceiving far to small for my miniature bichon,very dissatisfied
Reply from MrFluffyFriend™Jan 20, 2023
Hi Cathy! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Carole O.
The product was great but I bought it based on how much my dog weighed and it was way too small. Gave it to my friend it was perfect for her little dog. Your large was not a large enough
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Carole. Thank you for your feedback. We are sorry for your negative experience with us with sizing. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
Twisted
I have to say, I did read the reviews and actually tried to cancel my order on the back of these but couldn't. I am very glad I couldn't as the bed has come and its absolutely lovely! The bed is huge - really well made - really thick and my Weimaraner's absolutely LOVE it ! My advice would be - don't believe all you read and judge for yourself - I am over the moon with the bed as are my pooches - great buy - super reasonable and great quality..
Reply from MrFluffyFriend™Jan 23, 2023
Hi there. Thank you for sharing your kind words with us. We look forward to serving you again soon! -Team MrFluffyFriend™
Ron E.
Disappointed in the size, we got the 2x extra large for our shepherd, she is smaller (55lb) for her breed but it was what was recommended, she has trouble fitting, also the bed is not as thick as you are led to believe you can hear her hitting the floor. A little disappointed for the price point.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Ron. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Jane W.
22 days -so far PAST supposed delivery date. Still not here! Please refund if you can’t keep decent delivery. This is ridiculous and money $115 thrown away !
Reply from MrFluffyFriend™Jan 20, 2023
Hi Jane! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
JH
Not only did it take far too long to get the product, but what I got was not what I see in the photo. I'm disappointed with my purchase.
Reply from MrFluffyFriend™Jan 21, 2023
We are sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you!
Laura L.
Easy to order. Reasonably priced. The large dog bed arrived promptly and now there’s always someone using it. Most often, I find my lab in it, but the cats grab it when she takes a break. 😉 Nice!
Reply from MrFluffyFriend™Jan 23, 2023
Hi, Laura. Amazing! Happy that your pet loves the bed. Thank you for your purchase. -Team MrFluffyFriend™
