Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Chris
The product is wonderful. WIthin 10 minutes, two of my cats had scoped out the new digs and were happily sleeping. Excellent quality of material. I now want one for MYSELF. My only negative output would be that it took a month to receive the bed.
Reply from MrFluffyFriend™Jan 21, 2023
Hi Chris! Nothing makes us happier than knowing your pets love the beds. We do apologize for the delay though. Thank you so much for the positive feedback!
Annette
It was great except late for Christmas delivery. Not your fault but it sat around Chicago for 2 weeks. He loves to snuggle in, on these cold snow days Love our light gray MrFluffyFtiend!!
Reply from MrFluffyFriend™Jan 21, 2023
Hi Annette! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
BB
He refused to sleep or rest in his old bed. He started using this new bed right away. He still sleeps on our or our sons bed because I think we bought a size too small.
Reply from MrFluffyFriend™Jan 21, 2023
Hi there! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
Helen Y.
The product itself was VERY small! I purchased a bed, size “medium” for my small and petite adult cat (which was advertised to accommodate a dog the size of eg: a King Charles Spaniel). My reasons for purchasing this size bed was so my cat would be able to stretch whilst sleeping. HOWEVER, the internal, sleeping area dimensions are so small that my cat is only able to curl into a ball to sleep☹️ and my cat really is petite! I can only assume that the company included the very thick and wide soft edging as part of the diameter sleeping surface area…..so please be aware and take this into consideration when ordering.
Reply from MrFluffyFriend™Jan 19, 2023
Hi Helen! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Diane
Wasn’t as advertised. Smaller than advertised and not enough filling.
Reply from MrFluffyFriend™Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Brenda R.
My puppy loves her new bed. Fluffy and comfortable.
Reply from MrFluffyFriend™Jan 21, 2023
Hi Brenda! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
Brenda M.
Was told they could help me with my order I had just placed (wanted different color) and was told they could do that but then a couple days later said it was too late 🤷♀️. It also took longer to get than anticipated.
Reply from MrFluffyFriend™Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Barbee P.
Ordered this for our lab who has anxiety and doesn’t sleep well. Gave it to him for Christmas, not only does he love it, but so does his girlfriend, our other lab. Ordering another one now 😊
Reply from MrFluffyFriend™Jan 21, 2023
Hi Barbee! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
