Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Patricia R.
My dogs are delighted with their beds happily resting in them. Good delivery time
Reply from MrFluffyFriend™Jan 23, 2023
Hi Patricia. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Angie W.
I ordered a X-Large dog bed for a medium size dog and the bed is too small.
Reply from MrFluffyFriend™Jan 19, 2023
Hi Angie! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Jackie D.
Our Weston absolutely loves this bed. Its the first bed that he chooses to go to very easily and every day. He seems to really feel cozy, comfortable and can sleep for hours in it. I am so glad we gave this to him for his Xmas pressie.
Reply from MrFluffyFriend™Jan 23, 2023
Hi Jackie. We are thrilled to know your dog loves the bed. This review made our day!
Michaelle Van L.
My dog is very picky about where he feels comfortable but he went right I to his bed and stayed there even to the point of falling asleep and snoring. He hs anxiety when people Leave and now he just slightly growls while he stays in the comfort of his bed. We love it as much as he does!!
Reply from MrFluffyFriend™Jan 23, 2023
Hi Michaelle. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon!
Christel B.
I have yet to receive my apricot colored bed for my dog. Funds were taken out of my account before 12/15/22. I am waiting for my fluffy bed.
Reply from MrFluffyFriend™Jan 19, 2023
Hi Christel! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Beverly J.
Shipping time sucked! Ordered way before Christmas and received on Jan 13th! Bed is not worth 80 dollars! Definitely ripped off and not happy!
Reply from MrFluffyFriend™Jan 19, 2023
Hi Beverly! We apologize if it it took longer than you expected for your order to be delivered. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
MARITES N.
I ordered one as a Christmas gift for my sister’s new dog but to this date, still have not received it. No phone number to call, only email. Responses are slow and when it D’s come in, I am asked to continue waiting. No one has called to give me an update. The last email update attached a tracking link for. Delivery in Florida. My order was supposed to be shipped to Lake Charles Louisiana. Am very upset and want my money back.
Reply from MrFluffyFriend™Jan 19, 2023
Hi Marites! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Lynn N.
Your sizing is off The beds are smaller than your specifications state Also you sheekily added a tiny bed in that I didn’t want but could not delete from my order I’ll never do business with you ahain
Reply from MrFluffyFriend™Jan 19, 2023
Hi Lynn! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
