Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Ian W.
Item was as described the only problem was the delivery it took a lot longer than promised hard to track.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Ian. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Penelope W.
My dog loves this fluffy bed. I can’t keep my cats off it. I’m going to have to buy this bed for my cats. 😂 I wish it was thicker with more stuffing in it. As long as my dog likes it I’m good
Reply from MrFluffyFriend™Jan 24, 2023
Hi Penelope! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Jacqueline F.
Took 23 days to arrive with no viable tracking numbers and came fro. North Jersey to South jersey...too long snd in a smashed package..ordered on Dec 6th, item was paid on 7th and arrived on 31st of december....supposedly express shipping
Reply from MrFluffyFriend™Jan 18, 2023
Hi Jacqueline! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Karma M.
Looks like bed is ok but delivery was extremely slow.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Karma. Getting positive feedback from the fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Pierre V.
I like the quality of the material however, I purchased the XXL model based on the picture in the add since my dog is 105 lbs. The bed is considerably smaller and thinner than the picture. My dog does not fit completely on it. I am a little disappointed but my dog still likes it.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Pierre. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Kirsten W.
Took forrrrever to get here. It’s WAY too small and I’m totally disappointed and so is my puppers :(
Reply from MrFluffyFriend™Jan 18, 2023
Hi Kirsten! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
MISS REGINA H.
What went wrong ? I ordered abed 6/12/22 and to date I have not recieved it.Despite repeated emails I dont know what Fluffy Friend are going to do.I am thoroughly disgusted at the treatment I have recieved and will pass my feelings tomy friends.I want the bed In the next week or a
Reply from MrFluffyFriend™Jan 18, 2023
Hi Regina! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Marcia
The actual product was very different from the photo in the ad. Very disappointing.
Reply from MrFluffyFriend™Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
