Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Aaron T.
Great customer service, fast shipping and high quality materials used in bed construction.
Reply from MrFluffyFriend™May 3, 2026
Hi Aaron, Thank you for your kind feedback — we’re really glad to hear you’re happy with the customer service, fast shipping, and quality of the bed! 🐾 We appreciate your support.
Jochen V.
Product is niet zoals werd voorgesteld. Slechte kwaliteit en bijlange na niet "fluffy" en dit voor 47€. Kwaliteit van de actio is beter en kost nog geen 10€. Teleurgesteld en zal hier nooit meer iets bestellen
Reply from MrFluffyFriend™May 3, 2026
Hoi Jochen, Het spijt ons te horen dat je niet tevreden bent met het product en dat het niet aan je verwachtingen voldoet. Dat is zeker niet de ervaring die wij willen bieden. Houd er rekening mee dat de bedden vacuüm verpakt worden verzonden en daarom eerst moeten worden uitgepakt, goed gelucht en voorzichtig opgeklopt om de vulling opnieuw te verdelen en de volledige vorm en zachtheid te bereiken. Een van onze customer support medewerkers zal ook contact met je opnemen via e-mail om dit verder met je op te nemen en je te helpen.
Melody C.
Great Quality bed, and prompt delivery. I'm going to order another one for my 4 month old Golden Retriever. He loves the one I just bought for my Golden Doodle. Thank you for making my fur babies so happy. The beds look nice in my house too.:)
Reply from MrFluffyFriend™May 3, 2026
Hi Melody, Thank you so much for your lovely review — we’re thrilled to hear both your Golden Doodle and Golden Retriever are loving their beds! 🐾 It’s also great to know you’re happy with the look and quality in your home. We really appreciate your support 🩵
Louise
Our big guy loves his new bed.
Reply from MrFluffyFriend™May 3, 2026
Hi Louise, Thank you for your feedback — we’re so happy to hear your big guy loves his new bed! 🐾
Susan B.
The doggy bed is top quality. An adult could sleep on it. It has a ton of cushion even when laying the bed on a hard tile floor. The elevated side of it is perfect height for a pseudo pillow for our 6 month 55 lb golden pup. We purchased the extra large and the soft blanket and he loves it. I might love it more!
Reply from MrFluffyFriend™Apr 29, 2026
Hi Susan Billings, Thank you so much for your wonderful feedback 😊 We’re really happy to hear that both you and your golden pup are enjoying the bed and blanket! 🐾 It’s great to know the cushioning and support are working well, even on hard floors, and that the elevated sides are comfortable for him too.
Claudine
Je pensais offrir à mes animaux un coussin anti stress comme j en avais déjà acheté sur un autre site sérieux malheureusement oublié. Ma Commande du mois de novembre arrivée tard, sans nouvelle et pardon mais le contenu était tellement décevant que même mes animaux n en veulent pas. Tapis coussin avec étiquette made in china tout plat, moche et de mauvaise qualité. De l argent jeté à la poubelle. Ne vous laissez pas endormir par ce site aux fausses promesses. Et comme par hasard impossible d y mettre un avis. 5 étoiles partout lorsque nous lisons les avis Ç est du mensonge. Pas de compte pas de trace de la commande. Juste les horreurs que j ai acheté. Il est important que je puisse écrire ce que je pense de ces produits car il m a bien sûr été impossible de l écrire sur leur site, je leur ai demandé, ils m’ont répondu oui, c est tout. Je commande souvent sur internet, c est la première fois que je ne peux rien y mettre. C est la première fois aussi que je n ai aucun retour pour justement me demander mon avis. A bon entendeur.
Reply from MrFluffyFriend™Apr 29, 2026
Bonjour Claudine, Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience et du produit reçu. Ce n’est absolument pas l’expérience que nous souhaitons offrir à nos clients. Cependant, nous ne sommes pas en mesure de retrouver votre commande ou vos échanges avec notre équipe, car aucun numéro de commande ou détail identifiable n’apparaît dans votre avis. Il est donc possible qu’il y ait eu une confusion avec un autre site. Si vous pensez qu’il s’agit bien de votre commande chez MrFluffyFriend™, pourriez-vous nous contacter directement à [email protected] avec vos informations de commande ? Nous serons ravis de vérifier cela et de vous aider. Nous vous remercions pour votre retour et restons à votre disposition pour toute clarification.
David Wayne G.
At first I when I received the product, I wasn't satisfied then the bed eventually poof out. I was very satisfied and my dog was too. The only thing I didn't like was that in one week my dog was able to rip the outer ring of the bed off. Not good for what I paid.
Reply from MrFluffyFriend™Apr 28, 2026
Hi David, Thank you for sharing your experience — we’re glad to hear that once the bed was fully expanded, both you and your dog were satisfied with it. 🐾 We’re sorry to hear about the issue with the outer ring being damaged so quickly. This is not the durability we aim for, and we appreciate you bringing it to our attention so we can review it further.
Ana in T.
I was really excited about this idea and ordered 2 products. The ordering process was easy and they came separately but fairly quickly. I must say that I am quite thrilled with the big pillow. My dog loves cuddling in it. So far she hasn't managed to tear it open yet!! I may add a bit of padding to the bolster as we go on. The great thing is that there are 2 separate zippered pouches with long zippers for easy access. It took a full 48 hours for it to poof up; I think it's easy enough to open the sections and fluff whenever needed. I also would note that if you like a cozy fit, order smaller. The couch cover is problematic. The backing is the same as the cushion and doesn't grip the sofa at all. The first couple of times my dog jumped up it slipped off and she fell on the floor. It took a while to convince her to even move over and lie on it. The flat part can be shoved under the seat back cushions some, but it doesn't stay very well. I think changing the backing to something with a little traction would be a good move. My dog loves the fluffy bolster, but has taken to lying on the part of the couch off the MrFluffy and laying her head over it. Generally, these are quality products and I expect a long wear out of them.
Reply from MrFluffyFriend™Apr 28, 2026
Thank you for your detailed feedback, Ana! We’re really happy to hear your dog enjoys the pillow and finds it comfortable for cuddling. 🐾 We also appreciate your honest notes regarding the couch cover backing. Your suggestion about improving grip is very helpful and will be shared with our product team for consideration.
