Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Sara M.
Took ages to arrive and was completely the wrong colour when it did. Other than that it’s a nice fluffy bed. That’s about it
Reply from MrFluffyFriend™Jan 20, 2023
Hi Sara. We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Susan B.
Took ages to arrive and was vac packed and I’m sure I chose pale grey but it is dark blue and white
Reply from MrFluffyFriend™Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Colby
Item depicted in advertisement photo does not match what I received. XL was way to small. Material was cheap. I asked to return, but since it’s made in China too expensive to ship. They did offer me 15% back on my purchase and 60% off on my next purchase. Not even going to bother at this rate.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Colby! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Wanda C.
Moose loves his bed! Ordered a second one (larger size) on December 15. No communication on where order is or response to my email inquiry. 😞
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Wanda. Nothing makes us happier than knowing your pet loves the bed. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected]. Looking forward to hearing from you soon! - Team MrFluffyFriend™
R. J.
My dog Deezle just had cataract surgery on both eyes 2 day ago.He's suffering a bit with the cone of s.... trying to get at his eyes for good reason, so there's a bit of anxiety. When he discovered his new fluffy friend, he immediately calmed down and took a nap. There's something to this doggy bed. Maybe a wee bit of canine magic? Whatever the case, I'm grateful for the humans that designed this product. Thank you!!
Reply from MrFluffyFriend™Jan 24, 2023
Hello! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Susan
My dogs absolutely love these beds!
Reply from MrFluffyFriend™Jan 24, 2023
Hi Susan! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Mr R.
Excellent product, two very happy dogs at home. The whole process was expertly managed with clear updates as to the processing, collection and delivery of my orders. DHL were first class in their delivery service, the whole issue from order to receipt of the itemswas fast and clinical. I wish I had nother dog as I would buy another anxiety blanket/bed at once. Thanks for your excellent service.
Reply from MrFluffyFriend™Jan 24, 2023
Hello! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
maureen R.
The bed was delivered fast and well packed. My Great Dane loves it but it could be a little bigger because my little girl weighs 130 pounds. She makes it work, but a larger bed was produced I would up grade to a larger one tested by Great Danes. Good quality well made.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Maureen! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
