Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Anita S.
Our two Labradors love their new beds! I was afraid I had made a bad purchase after I read some of the reviews, but the proof is how much my fur babies use these beds. Thank you MrFluffyFriend!
Reply from MrFluffyFriend™Jan 24, 2023
Hi Anita! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Dawn G.
Good bed. Size needs to be a bit larger for bigger dog.
Reply from MrFluffyFriend™Jan 20, 2023
Hello Dawn. We are sorry for your negative experience with us. Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
Nancy H.
Your shipping info was a lie. You would say it was shipping weeks before it was shipped. You should be ashamed of yourself.
Reply from MrFluffyFriend™Jan 19, 2023
Hi Nancy! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Carolyn M.
Lovely soft fluffy bed. I think I should have gotten an xl for our 76 lb. Collie mix . He’s actually laid in it a couple of times , but hoping he will learn to love it .
Reply from MrFluffyFriend™Jan 24, 2023
Hi Carolyn! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Darlene J.
All our pets love the bed.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Darlene. Nothing makes us happier than knowing your pet loves the bed. Please contact us at your earliest convenience so we can guide you on how to clean the bed. You can contact us via email at [email protected] you so much! - Team MrFluffyFriend™
Paula C.
My grand fur-ball is a rescue dog and with that comes alot of stress from her previous life. Your bed is her “go-to” now! Thank you for making your incredibly soft and supportive bed!
Reply from MrFluffyFriend™Jan 24, 2023
Hi Paula! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
JR N.
My dog loves his new bed and I’d buy another one but the delivery was absurd! I ordered the bed and paid for shipping on Dec 2; however my order sat in NY for weeks (I checked daily). The first Christmas gift I purchased was the last to arrive on Dec 22. I understand there were delivery delays, but I wouldn’t expect to pay such premium shipping for such a headache.
Reply from MrFluffyFriend™Jan 20, 2023
Hello JR. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
ava O.
Wrong size? Nothing resolved
Reply from MrFluffyFriend™Jan 19, 2023
Hi Ava! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
