Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
LS C.
I ordered a bed for my 35-40 lb dog and it’s too small but I guess I can use it for my cat
Reply from MrFluffyFriend™Jan 20, 2023
Hello. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Jannett B.
I was very disappointed. I ordered a bed as recommended online for a labrador retriever. My lab is a small one, 55 pounds but the bed was so small she thought it was a toy. The bed was 3/4th the size of her. I gave the bed to a friend who has a small dog, 28 pounds.
Reply from MrFluffyFriend™Jan 18, 2023
Hi Jannett! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Therese B.
Our dog Cali loves her new bed. She’s very relaxed in it. The company was a good choice and it didn’t take long for it to arrive. Read instructions how to care for it were good. Glad they mentioned not to put in dryer.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Therese! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Linda P.
Terrible customer service
Reply from MrFluffyFriend™Jan 18, 2023
Hi Linda! Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
The H.
I ordered dark grey and got white fleck. Base of bed very thin and patchy
Reply from MrFluffyFriend™Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Wendy G.
Not as big as I would have liked. Standard poodle and my Bernese Mountain dog are longer than your largest bed
Reply from MrFluffyFriend™Jan 20, 2023
Hi Wendy. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Carol P.
I got the large bed for my two fur baby’s (2 cats) they love soft and furry. When I seen the bed, I just had to get one. Well it’s great they love it.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Carol! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
customer
My precious Cocker, Arthur's response to his new bed. HE sinks down into the silky, soft warmth and depth of his new bed, and believe me, he has several others he has loved. He simply disappears into this dark blue one, and since he is mostly black, nothing but his eyes are visible, and only when he opens them. I just wish we could all experience such bliss. Anita Beaty
Reply from MrFluffyFriend™Jan 24, 2023
Hi there! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
