Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Valerie B.
This product arrived on time, was very well packaged and my dog likes it!
Reply from MrFluffyFriend™Jan 26, 2023
Hi Valerie! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for your positive feedback! 🐾️
Jennifer A.
The bed is a great product our dog loves it ! However delivery was really slow and very few updates so customer service needs a shake up ! I would still purchase again but allow for a month for delivery !
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Jennifer. We are thrilled to know your dog loves the bed. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Anne H.
Base flattened very quickly
Reply from MrFluffyFriend™Jan 20, 2023
Hi Anne. We try to constantly improve them with helpful feedback like yours.
Teresa H.
Product was very bad quality, not worth the money and had no information for delivery
Reply from MrFluffyFriend™Jan 18, 2023
Hi Teresa! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Penny R.
Such a good variety of supplies, good advice and efficient ordering system
Reply from MrFluffyFriend™Jan 26, 2023
Hi Penny! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Nancy A.
The beds came promptly and were as advertised, I never had any adverse smell and they fluffed up right away. My Yorkie loves it, also great price! I ordered two since my Yorkie likes a bed in every room so this completed his 7 bed mansion!
Reply from MrFluffyFriend™Jan 26, 2023
Hi Nancy! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Cathy E.
I went by the size for a shihtzu. It was way to small. So I ordered an larger one. I’m waiting for a return label to return the smaller one
Reply from MrFluffyFriend™Jan 20, 2023
Hi Cathy. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Rondi Y.
The little peach one was for our neighbors yorkie for Christmas and she loves it! The gray is for our mini doxie and she likes it but I have to make her get in it. Leaving on a 4 hour trip tomorrow and actually bought it for travel so hoping this makes her trip more enjoyable. Will let you know!
Reply from MrFluffyFriend™Jan 26, 2023
Hi Rondi! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
