Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Stacie P.
The "extra large" bed-is big enough for a doxie-and that is it. I would not have paid $60.00 had I realized this. Your ad is very misleading.
Reply from MrFluffyFriend™Feb 8, 2023
Hi Stacie! We're sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
MR BRYAN C.
My dogs love the bed
Reply from MrFluffyFriend™Feb 17, 2023
Hi Mr. Bryan! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
Karen V.
The doggie bed is the best, my Yorkie enjoys it very much
Reply from MrFluffyFriend™Feb 17, 2023
Hi Karen! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
Idefix
Vorsicht billige Chinaware. Rücksendeanschrift im den NL kam erst nach mehrfacher Aufforderung. Versicherter Versand Ware gefordert. Rücksendung wurde von mir bezahlt. Ware wurde nicht abgeholt. Ich musste die Rücksendekosten zurück zu mir bezahlen. Klarna schickte ich Kopien von allen Belegen. Ich informierte Klarna dass ich unter diesen Bedingungen nicht bezahlen werde. Jetzt kam eine Zahlungsforderung von einem durch Klarna beauftragtes Inkassobüro. Ich kann nur sagen Vorsicht ⚠️
Reply from MrFluffyFriend™Feb 8, 2023
Hi! Vielen Dank, dass Sie uns auf Ihre negative Erfahrung aufmerksam gemacht haben. Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie Ihrem ständig zu verbessern. Sie können uns per E-Mail unter [email protected] kontaktieren, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
victoria E.
Your products are of poor quality and overpriced
Reply from MrFluffyFriend™Feb 9, 2023
Hi Victoria! We're sorry to hear that you're not satisfied with our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forwarrd to hear from you!
Tom
Great bed. My dog loves his bed. He stays in it longer than all 3 other beds. Only concern is thst he chewed a small hole in it after one day but it seems to be ok because he stopped chewing it. I highly recommend this bed as long as your dog doesnt chew everything.
Reply from MrFluffyFriend™Feb 12, 2023
Hi Tom! Nothing makes us happier than knowing that your pet loves our bed. Thank you so much for your positive feedback!
Margaret M.
Our dog loves his bed!! He is wary of new things, so we thought it might take a while. We kept his old bed in the same place. He only lays on Mr. Fluffy. I think that says it all.
Reply from MrFluffyFriend™Feb 17, 2023
Hi Margaret! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
Scott B.
Our dog loves the bed !
Reply from MrFluffyFriend™Feb 17, 2023
Hi Scott! Thank you! We love your feedback.Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
