MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™Reviews of mrfluffyfriend.com

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2.9

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Based on 11,886 reviews

MrFluffyFriend™2.9

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About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on Folks Told: 2026

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MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Chris
Nov 9, 2022
My dog refuses to stay in this bed for…
My dog refuses to stay in this bed for more than a few minutes (and only when I deposit her in it).I bought two thinking she'd love it. What a waste of money. It is just a glorified expensive dog bed, not something particularly unique as indicated on the website.
Reply from MrFluffyFriend™Feb 10, 2023
Hi Chris! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Katarina L.
Nov 9, 2022
Mediocer
The quality of the bed was not what I thought it would be at all. Its very thin and when my dog is on it or you step on it, you can feel the hard floor right through. Not at all as comfy and fluffy. + The size for Labrador which I chose, is much too big. Could fit two labs fully grown. Over all flimsy. Took too long to get it and over priced for what it was. Not impressed and will not order again.
Reply from MrFluffyFriend™Feb 11, 2023
Hi Katarina! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
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Linda H.
Nov 9, 2022
I love the product but not sure it was…
I love the product but not sure it was worth the headache of trying to get it. The confirmation email I received when ordered said give them 7-21 days for delivery. At the 21 day mark I had to reach out for the status. Was then told it was 7-21 business days which is a big difference. After a couple more emails back and forth they said the would expedite my order. I finally received 25 days after I ordered it. In this day and age where Amazon and other business can deliver on the same day, almost a month to get something is ridiculous, especially when they take your money before it’s even shipped. Glad it was finally “expedited”! I won’t order from them again!
Reply from MrFluffyFriend™Feb 17, 2023
Hi Linda, thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you.
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Blair G.
Nov 9, 2022
Very thin
Very disappointed. For the price it is very thin. It looks fluffy without the dog in it, but squishes down. Waste of money. Even more disappointing is I bought 2.
Reply from MrFluffyFriend™Feb 10, 2023
Hi Blair! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Pat
Nov 9, 2022
Took too long to deliver
Took too long to deliver. product provided limited support in the sleeping portion. can't find a way to remove the cover to wash.
Reply from MrFluffyFriend™Feb 10, 2023
Hi Pat! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Cornelia Eva Maria P.
Nov 9, 2022
Your product took forever to arrive and…
Your product took forever to arrive and worse yet it’s made in China! Never again!
Reply from MrFluffyFriend™Feb 10, 2023
Hi Cornelia! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Berezowski
Nov 9, 2022
This dog bed is thin and flimsy and not…
This dog bed is thin and flimsy and not worth the money. It also took 2 months to receive. Last time I will order from this company.
Reply from MrFluffyFriend™Feb 10, 2023
Hi there! We're sorry to hear that you're not satisfed with our product. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Dotti T.
Nov 9, 2022
Never received my product
I never received my dog bed.I tracked it to USPS and they said since it didn't have a return address in it that it was headed to the recovery center for destruction. I reported thus to the company yesterday and was told that the bed was delivered...I have submitted proof from the USPS.
Reply from MrFluffyFriend™Feb 10, 2023
Hi Dotti! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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