Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
C B.
Simply awful!
Reply from MrFluffyFriend™Oct 24, 2022
Hello C Brooks, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
Rachel
After a bit of confusion with my order, the staff couldn’t have been friendlier or more helpful. My dog bed arrived and is great. Super soft, comfortable and well made. My dog loves it. Could not recommend enough.
Reply from MrFluffyFriend™Oct 24, 2022
Hello Rachel, We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon!
Kay S.
Delivery was a lot slower than I expected and the bed was smaller than I thought but I as going to be
Reply from MrFluffyFriend™Oct 24, 2022
Hello Kay, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Justine G.
Product never arrived. Emails with company were completely ineffective. Would never recommend.
Reply from MrFluffyFriend™Oct 24, 2022
Hello Justine, We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Steve W.
I expected the XL bed would be large enough for my Cockapoo to snuggle up in but no she is not really interested in it. She gets in for a few minutes and then out she gets and off to her old bed. If I had known I would have gone for the next size up. Total waste of money.
Reply from MrFluffyFriend™Oct 24, 2022
Hello Steve, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Carol N.
The sizes are so wrong
Reply from MrFluffyFriend™Oct 24, 2022
Hello Carol, You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Melody K.
My two dobermans adopted the bed the minute it hit the floor. We now move it as we move. I have since ordered another bed and the couch cover. Looking forward to receiving them.
Reply from MrFluffyFriend™Oct 24, 2022
Hello Melody, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Dan D.
We bought 2 large pillows and our dogs and cat love them. Would recommend this pillow to anyone that has dogs or cars.
Reply from MrFluffyFriend™Oct 24, 2022
Hello Dan, thank you so much for the positive review and recommendation. It means a lot to us here at MrFluffyFriend.
