Great
Based on 4,420 reviews
Muddy Mat®4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
4,420 approved reviews, newest moderated first
Kim A H.
My question was answered promptly, customer service was understanding and very accommodating
Reply from Muddy Mat®May 3, 2026
We appreciate your kind words, Kim. It’s great to hear your question was answered promptly and that our team was accommodating.
customer
The product works as advertised which is rare these days
Reply from Muddy Mat®May 3, 2026
Thank you for your feedback. We’re pleased to know the product works exactly as advertised and meets your expectations.
Header
These are great for the dogs, but their customer service sucks. I got 2 mats withone of thier "deals" - ordered one size thought it would be for all three and then the "discounted" mat was a size smaller. Bait & switch. So I called and they gave me discount so that I wouldn't cancel the entire order. Fine. Then, when I asked "where is it" I got a message from their low-budget shipper stating that the tracking status was “Hold for Instructions Requested,” which means the carrier was unable to complete the delivery and is waiting for additional instructions." "To resolve this quickly, we recommend contacting the carrier GOFO directly at +1 949 688-6032 or via email at ...., as they will be able to assist you with updating the delivery details or scheduling the next delivery attempt." So I did and got some AI customer service that couldn't do shit. You can get them on Amazon for only about $1 more. Much better service. Update - no you don't get my address / contact info. This is closed. You guys suck. You use a 4th rate carrier (GOFO - I think it stands for "Go fck off"), that has a poor implementation of AI & there's no resolution. I have a new order and hopefully it will ship either UPS or FedEx, per the person I spoke with. I don't have a lot of hope. These guys are stupid; I was all set to purchase 16 stair treads but NO SALE. If I need anymore of these I'll get them on Amazon.
Reply from Muddy Mat®May 3, 2026
Thank you for your feedback regarding the mat sizing, including the discounted mat being a different size, as well as the delivery status and your experience when reaching out for support. We have sent a request for your contact information and order details so we can look into this further and assist you.
Pam B.
I purchased a couple...and WAS SO IMPRESSED?? I ordered a couple more??I NEED a couple of the larger ones??at 79 years old these really help with my dog paws?? and MY MUDDY shoes and boots!!..LOVE THE NON SLIP BACKING!!
Reply from Muddy Mat®May 3, 2026
We’re delighted, Pam, that the mats impressed you and are helping with muddy shoes and dog paws. The non-slip backing is a favorite feature.
Evelyn
This such a wonderful product in front of door So easy to wash and dry. 3 cats and 76 lb dog, this muddy mat won't budge. It's soft, actually a beautiful addition.
Reply from Muddy Mat®May 3, 2026
Thank you, Evelyn, for highlighting how the muddy mat adds beauty and practicality to your home. We’re glad it works well with your pets.
Jim T.
The first item we received was defective. They immediately sent a replacement that was perfect.
Reply from Muddy Mat®May 3, 2026
We appreciate your feedback, Jim. It’s good to know the replacement arrived quickly and met your expectations perfectly.
Linda P.
This mat is truly awesome! It actually cleans my dogs feet as they walk in! I'm very happy with this as we have 2 large dogs. A Rottweiler and a Pittbull. This was a great buy!! We've had ours for many years!!
Reply from Muddy Mat®May 3, 2026
Thank you, Linda, for sharing your experience. We’re happy the mat continues to work well for your dogs and remains a reliable solution.
Darcy S.
He was quick and informative. He gave me hope for future orders of XTRA LARGE seafoam green muddy Matt's
Reply from Muddy Mat®May 3, 2026
We’re grateful, Darcy, for your kind words. It’s wonderful to hear our team was quick and informative, giving you confidence in future orders.
