customer
Ordering with Murcal seems like a…
Ordering with Murcal seems like a strange experience for some reason. Maybe just a more friendly customer service be good.
Excellent
Based on 235 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MurCal is in the business of taking the load off of our customers. We integrate displays, instrumentation, controls, and software to automatically control, monitor, and protect equipment used for applications in water pumping, frost protection, mobile equipment, gas compression, agriculture, flood control, and other driven equipment.
MurCal, Inc. (murcal.com) has 235 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 3 reviews with 3 stars · Clear filters
customer
Ordering with Murcal seems like a strange experience for some reason. Maybe just a more friendly customer service be good.
customer
I was glad you had the piece I needed on hand. Somewhat disappointed that it was not shown on the web catalog. It would have sped up my order to find it myself. It was a diode that is used on some of our generators...not a high volume item...FW Murphy 65000362
Reply from MurCal, Inc.Sep 17, 2020
Hello! This is excellent feedback. What part was it that you couldn't find on our web catalog? We will work to rectify that situation. We are always striving for improvement. UPDATE: Thank you for replying with the part number. I looked at our store and this item is available for purchase: http://shopping.murcal.com/Catalog?search=65000362 We are looking forward to serving you again in the future.
customer
first order was lost. it showed up after the second replacement order.
Reply from MurCal, Inc.Aug 10, 2020
Hello there and happy Monday! We apologize for the order being lost. The freight carriers are quite stressed during these unprecedented times. Did we at MurCal do everything to satisfy you and help to make it right? Please let us know if there is anything we could have done better so that we can improve in the future. Looking forward to hearing back from you.