Reply from MusicvertisingMar 10, 2022
Hello!
We don't work with fake listeners or bots at all. Our campaign works with Ad Placements, Playlist Plamcenets, or both based on our customer's order.
We spent the whole month advertising your profile to new people. It's expected that after the campaign ends, your numbers will drop. No one is forced to like your music, so only those who truly liked it will remain. That's why we offer an advertising service, to help you reach more people faster, we give you a kickoff.
When you signed with us, we were clear that we don't assure any number of Monthly Listeners since it is a metric that varies every 28 hours, that's why it can alter during the campaign a lot. And we can't tell exactly what happened to your Monthly Listeners because we were not tracking the profile anymore.
According to your plan, a Starter Campaign, you should reach at least 500 followers and 5000 streams that month. And we achieved everything you paid for. When you first reached us, you had 2 followers, and all your songs were below the 1000 streams. At the end of the campaign, you were with 575 followers, and adding up all your streams, you had something close to 8495. In other words, above the expected. That being said, I reinforce your invitation to your Spotify profile. Anyone can see if any of these numbers are below what was said.
I'm sorry if you had a bad experience with us, and we would love to have you back with us so we can recover our relationship.
Musicvertising Support Team