Excellent
Based on 129 reviews
Mount Vernon Carpet One4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated, our philosophy is all about helping people create beautiful and comfortable environments that reflect their personal style while standing the test of time. For over four decades we have been serving Skagit and surrounding counties with superior design skills, expertise, enthusiasm and passion. We love our community and are proud to be your local interior color & design center.
Mount Vernon Carpet One (mvcarpetone.com) has 129 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
129 approved reviews, newest moderated first
Jennifer B.
Great experience from start to finish! Everyone was a pleasure to deal with and everything was done in a timely manner!
Reply from Mount Vernon Carpet OneNov 13, 2017
Thank you Jennifer! We look forward to working with you again in the future, Happy Holidays!
Corey G.
The staff was very helpful and the install was professional and flawless.
Reply from Mount Vernon Carpet OneNov 13, 2017
We're glad you had a great experience! We look forward to working with you in the future, Happy Holidays!
Joy L.
This store is amazing!! Kristen was so helpful and just a joy to work with. The install guys were great and so efficient and did a beautiful job. This is the ONLY place to purchase carpet!!
Reply from Mount Vernon Carpet OneNov 13, 2017
Thank you Joy! We are so pleased that you had an excellent experience! Please let us know if we can assist you with anything in the future, Happy Holidays!
Dana of Camano I.
When you first walk in the door there is someone to greet you. I don't like having the feeling of being a ghost wandering around a store. I take a long time in making a decision on carpets and Kristen had a lot a patience and suggestions. The installation was great. I had to wait 3 weeks for my date and then the installer wasn't available so they found another and I actually got the install a day early. Plus the installers Alfredo and Sam had installed carpet for me in the past and they are really good. So I was really pleased with the change. and they did an excellent job once again.
Reply from Mount Vernon Carpet OneNov 6, 2017
Dana, THANK YOU! We are so pleased to hear that you had another outstanding experience with our wonderful design team and installers. Please let us know if there is anything we can do for you in the future!
Matthias K.
Good job and excellent installer. Would like to have had more 15 foot width carpet choices to avoid having a seam.
Reply from Mount Vernon Carpet OneNov 6, 2017
Thank you for the feedback Matthias! We will take that information to our vendors and see if we can get more options for our customers!
(Mrs.) Nancy J. N.
On May 24, 2017 I visited Carpet One MV to discuss a hallway needing re-carpeting after water damage was repaired. Tanya was friendly and helpful - and even though it was the long weekend -- they were still able to send their installers out on June 2.. The installers were very professional and did an excellent job. Later, when another problem arose in October between a carpet edge and an inadequate metal strip between my kitchen and LR -- I called Tanya right away -- and within days - they sent out an excellent technician to fix the problem. I recommend Mt. Vernon Carpet One to all my friends -- and anyone else who will listen. From start to finish - their professionalism, interest in pleasing the customer, excellent service and affordability - is plainly evident.
Reply from Mount Vernon Carpet OneNov 6, 2017
Mrs. Nelson, Thank You for the glowing review. We are so happy that our team was able to help you out not once, but twice. Our customers happiness is truly important to us! We will pass on your kind words to our entire staff here, thanks again!
Russ B.
Excellent service and high quality workmanship!
Reply from Mount Vernon Carpet OneNov 6, 2017
Thank you Russ! Let us know if there is anything you need in the future!
Deb
Morgan was great to work with and I love the vinyl plank flooring! This is the second time I have worked with Carpet One and with Morgan and I would recommend both without any reservations! Thanks so much!
Reply from Mount Vernon Carpet OneNov 6, 2017
Thank you Deb! We look forward to working with you again in the future! We will pass on your warm regards to Morgan!
