Excellent
Based on 102 reviews
MyArrival4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations.We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure.Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient.Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.
MyArrival (myarrival.com) has 102 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 12 reviews with 4 stars · Clear filters
Kevin H.
Everything was fine. Just some confusion for embakation
Reply from MyArrivalSep 18, 2026
Thank you for your feedback Kevin! We’re glad to read that everything was fine overall. We’re sorry to hear there was some confusion regarding the embarkation process. We’re always here to help, so please don’t hesitate to reach out if you have any questions or need assistance. Have a great trip and we hope to assist you again in the future!
Lisa H.
The format was easy to navigate and the application was processed efficiently. We have had the pleasure of visiting Aruba numerous times and this was the first time we needed to have an ED card. It would have been helpful if our resort actually informed us that we needed to do this. We found out by chance
Reply from MyArrivalSep 7, 2026
HI Lisa, thank you for your wonderful feedback! We’re delighted to read that you found the format easy to navigate and that your application was processed efficiently. We completely understand your frustration about not being informed about the ED Card requirement by your resort, especially as you’ve visited Aruba many times before. Requirements can change, and we appreciate you sharing your experience. We’re glad you happened to find out and were able to complete the process smoothly. We hope you have a fantastic time in Aruba!
Edward T.
Easy and very efficient.
Reply from MyArrivalSep 7, 2026
HI Edward! We really appreciate you taking the time to share your experience with us. We’re always looking for ways to improve our service and provide the best possible support to our customers. If you have any suggestions or feedback on how we could make your experience even better, we’d love to hear from you. Please don’t hesitate to reach out to our team — your feedback is truly valuable to us!
Gonzalo van der D.
I still don't understand why, if you are resident in Aruba, have to indicate the date and transportation way of your departure from the island. Similarly other questions about how did you know about the island or the reason of your "visit" to Aruba, etc., are completely irrelevant.
Reply from MyArrivalAug 30, 2026
Thank you for sharing your feedback Gonzalo. We understand that some of the questions may seem unnecessary, especially if you are a resident of Aruba. The ED Card includes a number of questions that are part of the information required for processing the application. We appreciate your feedback and understand that providing information that may not seem relevant to your individual situation can be frustrating. If you have any questions about your application, our support team is happy to help. Wishing you a smooth journey!
