Excellent
Based on 19 reviews
LetterBank | MyDIYsigns4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because visibility and legibility is an important aspect of signage, at LetterBank / MyDIYsigns we start with easy-to-read designs and work to provide professional typographic layouts for a greater value in signs.Since trust is such an important part of selling online, we have a network of security features, so that what you enter and what you buy remains encrypted and is never shared.We are a company that is owned and run by dedicated staffOur products are made in the USA and Canada, as it's important to keep jobs here at homeOur offices are based in California near Pismo BeachWe were founded in 1989 as Imagine Letterworks.Ours is one of the oldest online shops at over 22 years old!Our first objective is to make your sign effective, so you will become a repeat customer!
LetterBank | MyDIYsigns (mydiysigns.com) has 19 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Adam L.
All the letters where not in package. Other than that it was a great experience.
Reply from LetterBank | MyDIYsignsMay 18, 2023
Hi, Adam. As soon as we were informed there was something missing from your order, we sent out replacements the same day. We appreciate your communication!
Marie C.
Apparently your eBay listing is all wrong. That's where I found your company. You really need to take a long look at that. Some of the information you gave me such as I had thin letters (thickness of credit card) was excellent. But I was charged maybe $50 for shipping that was less than $20 in a priority box. And I only needed track for 1 side and I think I had to buy new track for both sides.
Reply from LetterBank | MyDIYsignsMay 18, 2023
Hi, Marie. I appreciate your feedback! This is how we can improve. I will review the listing for accuracy. The manufacturer only sells this track in sets as described. If you contact us directly, I will credit the difference in shipping.
Fawn J.
The ordering process was very easy, the only issue we had, was we were billed twice. We have not seen the credit yet, but this was just discovered yesterday.
Reply from LetterBank | MyDIYsignsJul 2, 2021
We spoke on the phone when you brought this to our attention. We issued a refund immediately while we work with the credit processor to figure out the cause of the problem. We appreciate your business!
Charles F R.
Items as described. Ends of strips were not cleanly cut and they Could have been packed a little better.
Reply from LetterBank | MyDIYsignsMay 7, 2021
We rely on our suppliers to ship out exactly what the customer wants. I'll advise them that the shipment to you was below our standards. Thanks for your review.