Great
Based on 2,411 reviews
Livia4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
2,411 approved reviews, newest moderated first
Jenee P.
I love my livia. Hate when it dies.. The flower pad cords could be better. I already replaced it once and By my next cycle I know I will need a new set. But other than that, Great investment!
Reply from LiviaOct 2, 2019
Hi Jenee, Thank you for sharing your experience with Livia. - Adi.
Morgan G.
Super helpful for my endometriosis! I just wish the battery lasted longer, it doesn’t quite make it through my whole shift of work. I definitely notice as soon as it dies.
Reply from LiviaOct 2, 2019
Hi Morgan, First of all I am glad to know that Livia is helping you :) Regarding trouble shooting the battery life issue. Have you, as recommend, charged the battery for a full 12 hours before the first use of the Livia. If not, you may try doing so. Please send me an email to [email protected], with the subject as TrustPilot Review and let us know if you experience any change. -Adi.
Dathene L.
I have try to get my refund for 4 months. Now with out any luck. The manager is always out from my livia Do you think you can help. I sent the order back in three days. They said yes we have it it’s in warehouse we are processing. Your order now. That was on July 10
Reply from LiviaOct 2, 2019
Dear Dathene, I am very sorry to hear of your negative experience with Livia and would like to follow the progress of your refund. Please send me an email at [email protected], with the subject line TrustPilot Review. In the email, please be sure to include your full name, order number and email - as well as that the date you requested a refund. Much appreciated, -Adi.
Pola G.
The product did not work for me at all (the opposite actually) but that is fine - I did not expect it to magically work on everyone, as it is an individual thing. My problem started when I sent my product back (within the time frame and with the form and everything )and never got a refund. Every time I contact Livia I get the same 3 responses that my refund is on the list of the financial department, it will happen within a week and that they are very sorry (maybe some other forms of these three). I was worried that this might be a scam due to the fact that there are no google/facebook reviews available and the same searches came up in google for the 2 years I am following Livia but I was so desperate to get a solution for my menstrual pain that I just had to try. Guess it was a mistake on my part - especially now that I see there is someone here who is waiting for a refund for 6 months now. Honestly worst customer experience I've ever had,
Reply from LiviaSep 26, 2019
Hi Pola, I am very sorry to hear about your experience with our customer service. Please note, I have taken personal responsibility for your case and as you can see in the next few days in your account, a full refund has been made. Again, please accept my apology for your inconvenience. Sincerely, -Adi.
dani
I received my Livia almost two weeks after purchasing it. I have not tried it yet, but am dissapointed that it took so long. The website claims it will ship and arrive within 2-3 days so it was extremely dissappointing that it took close to four times that amount of time. I hope this product works as well as it says it does.
Reply from LiviaSep 26, 2019
Dear Dani, I apologize for the delay in shipping, and hope that you will love Livia and that the wait will be an worthy for you. I'm looking forward to read your review after you try Livia. -Adi.
Nathaniel G.
It was not there in 3 days
Reply from LiviaSep 25, 2019
Hi Nathaniel, Thank you for sharing. We hope you will share you experience with Livia after you get it too. - Adi.
E S.
My daughter has horrendous cramps. I never had that issue but hers can be debilitating to the point she can’t stand up and has sometimes even vomited. They were so bad that We tested her for endometriosis etc. We tried everything including prescription pain meds before finding this. The first time she used it she cried from relief because she couldn’t believe her cramps were gone. This eliminates her cramps within 10 min every single time. If you’re unsure about the investment (and it is one) I recommend watching the how to videos on YouTube and then buying a $30 TENS unit from amazon or something and trying that. It’s the same principle. What Livia has in its favor and what makes it worth the money, is that it’s so tiny my daughter can wear it to school and use it when she has cramps. No more missed classes!
Reply from LiviaSep 25, 2019
Hi, We are so happy to hear that your daughter is experiencing such great relief from her menstrual cramps with Livia. Thank you for sharing. -Adi
Aster C.
Can you please contact me regards my last email over a week ago, I’ve spent a lot of money and your coustmer service is discusting ...
Reply from LiviaSep 25, 2019
Hi Aster, Really sorry to hear about your experience with our customer service. I would like to help you personally, could you please email me directly? [email protected]
