Great
Based on 2,411 reviews
Livia4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
2,411 approved reviews, newest moderated first
Siobhan H.
Finally some pain relief! I got this for my daughter and she has had wonderful results. It helped with her pain so much that she forgot to keep up with her regimen of Advil and Pamprin
Reply from LiviaSep 10, 2019
Dear Siobhan, We are so happy to hear that your daughter is experiencing such great relief from her menstrual cramps with Livia. Thank you for sharing, -Adi
Flavia
I have ordered on the 25th of May, 2019 - international shipping to Romania. It's been almost 4 months now and I haven't received my package. I tried several times to obtain some info form Livia, but customer service is terrible, they sound like automated responses, not real people. I paid 153 USD, and I told them I want a refund because my product didn't arrive, but I haven't received an answer. To be honest, I'm afraid it's a scam and the product does not exist. UPDATE - THIS is the kind of Customer Service that they offer, AFTER my review on TrustPilot. I told them I want a refund because I never got the product, they answer: Nestor (Livia) Sep 11, 20:35 IDT Dear Flavia, Thanks for reaching out! Please, be sure to get the order in the nearest time. Let me know if I can help you with anything else. Warm regards, Nestor WHAT????? What is that supposed to mean!? Did they send another device, what about my request for refund?
Reply from LiviaSep 9, 2019
Hi Flavia, I am very sorry you have had a negative experience with Livia. Please send me an email to [email protected], with the subject TrustPilot Review. In the email, please provide me with some details as to what happened, so that I can follow-up. Much appreciated, Adi.
Leanne W.
Immediate pain relief! Wish I had found this years ago! Pricey but worth every penny.
Reply from LiviaSep 9, 2019
Dear Leanne, Thank you for the Livia love... we are happy that Livia is doing wonders for you. - Adi.
Laura
Company review not product review This is not a review of the product - I never got that far! I ordered the device back in March however, it got stuck in customs and I had to pay a further £32. This made the product super expensive. I wish I would have realised that I could have bought this on Amazon! Anyway, I declined to pay the customs and the product was sent back! 6 months later and I am still awaiting a refund from Livia. I would have liked to have commented on the product but I would say DO NOT BUY FROM Livia. Shocking customer service! Perhaps I'll get my refund soon as this is not a cheap product!!! Update: straight away Livia contacted me and asked them to email them. 2 days later and I have not received a response! Perfect example of poor customer service! Please just give me my money back and we can all walk away! Also I discovered that I ordered the product in February. 8 months this has now been going on for!
Reply from LiviaSep 9, 2019
Dear Laura, I am very sorry to hear of your negative experience with Livia and would like to follow the progress of your refund. Please send me an email at [email protected], with the subject line TrustPilot Review. In the email, please be sure to include your full name, order number and email - as well as that the date you requested a refund. Much appreciated, Adi.
Jenn
The good, bad and the ugly: the device works! However the charge doesn’t hold long. The wires have not held up and are breaking. Quality does not match price well, super disappointed 😞
Reply from LiviaSep 9, 2019
Hi Jenn, First of all I am glad to know that Livia is helping you :) Regarding trouble shooting the battery life issue. Have you, as recommend, charged the battery for a full 12 hours before the first use of the Livia. If not, you may try doing so. Please send me an email to [email protected], with the subject as TrustPilot Review and let us know if you experience any change. -Adi.
seyedah
The product deserves 5 stars and has really saved me from period pains...but I had to pay extra £13 to get past UK customs just for the gel pads top up and should have been warned about this hence 4 stars.
Reply from LiviaSep 9, 2019
Dear Seyedah, First of all, I am really glad to know that Livia is helping you with your cramps. Now, while it is noted on our website that our prices include free shipping and not customs or taxes, we are currently updating our website to make this clearer to our customers. - Adi.
Litzy
Livia has really helped me deal with my menstrual cramps!
Reply from LiviaSep 9, 2019
Hi Litzy, Thank you for sharing your experience with Livia. - Adi.
Emily A.
Livia did not help my cramps go away or even ease any pain for me
Reply from LiviaSep 9, 2019
Dear Emily, I am sorry to hear that Livia hasn't been effective for you. You might consider watching this short instructional video: https://youtu.be/c-MNA3VgJ3A. It includes user tips and troubleshooting suggestions. Please let us know if your experience improves. -Adi.
