Debbie M.
Needed to purchase a new nozzle
Needed to purchase a new nozzle, contacted them and left a voicemail which call was returned and order sorted
Excellent
Based on 31 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have been a Family business for over 25 years focused on Animal products for training, Containment, grooming and surveillance and our passion has always been to design and develop our own high quality value products with our technical expertise and experience making sure you get the best product that does the best job at the most cost effective value for money.
mypetcommand.com (mypetcommand.com) has 31 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
31 approved reviews, newest moderated first
Debbie M.
Needed to purchase a new nozzle, contacted them and left a voicemail which call was returned and order sorted
JB
Great customer service team, replied to any queries quickly and answered the question clearly. The dog blaster I bought is really good, exactly as described, easy to use and my long coat GSD has accepted it quickly with no fuss and is now enjoying it!
Ed Dog O.
Communication and follow up was very good. The pricing was fair and shipping happened quickly.
Robert N.
Short delivery time. Quality products. Good price. Good customer service.
DOUGLAS S.
Many years ago, I bought a combo game camera and solar charger. I thought the solar charger to camera cable was not working, so I called the company. I didn't leave a message, rather I emailed them as an option in the voicemail. Even though I didn't leave a voice message, the company saw a missed call and actually called me! He sent me a link and I placed my order. The cable arrived in perfect condition. What great customer service! I can highly recommend them, and if needed, I will 100% buy from them again. Great job!
R B.
They were very helpful and the item shipped quickly
Brooks S.
We needed a new power cord for our pet Command, dog grooming shears, and they got it to us within a week👍🏽
Isabella B.
We ordered the GPS boundaries collars for our two XL dogs to keep at my parents old farmhouse. Their yard is a little more than 2 acres, but they live on lots of farmland and especially at night, the dogs would run off to chase coyotes, find dead animals, roll in mud, and lots of other big dog shenanigans 😱 I didn’t love the idea of using a shock collar, but I finally was exasperated enough to give it a try. I ordered a couple, watched the videos, and set them up easily. I don’t think I can overstate how much we LOVE THEM. It took them a couple days to learn the boundaries and understand the beeping—but even on the lowest shock setting, they rarely push the boundaries and they’ve learned that this keeps them in the yard. If you turn them off when the dogs are in the house, the charge lasts for several days to a week. We’re so happy we this purchase!