Great
Based on 2,950 reviews
My Pet Sensitivity4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
2,950 approved reviews, newest moderated first
Kandace L.
My results came right back after 12 days and was very helpful.
Reply from My Pet SensitivityMay 11, 2026
We're happy to hear that our services were helpful, and we appreciate your feedback and your patience in awaiting your results.
Debbie
Would highly recommend. The test was a good guide for my dogs sensitivities. Customer service was beyond amazing.
Reply from My Pet SensitivityMay 8, 2026
We're happy to hear that the test helped guide you with your dog's sensitivities. We appreciate your kind words regarding our customer service!
Jade C.
I’m so pleased we chose to do this. I have a golden retriever pup who’s been struggling with allergies(ear infections and paw chewing) for years now and with the vet saying it would cost upwards of 1k to just get an allergy test which we can’t afford, we felt stuck but just wanted to help her get better. The results were quick and easy to understand. Although she is allergic to a lot we have found a food that hopefully has no sensitivities for her but we will see how she gets on with it. Overall, I couldn’t recommend getting this test enough, especially in dogs with sensitivities or allergy’s. It helps you avoid the things that might be causing the problems.
Reply from My Pet SensitivityMay 5, 2026
Thank you for sharing your experience!Iit’s really great to hear that you’ve found the results clear and helpful, especially after such a frustrating time trying to get to the bottom of your pup’s symptoms. We’re really glad the test has helped you identify potential dietary triggers and find a food that you feel more confident trying. With sensitivities like these, it can often take a bit of trial and observation as you’ve mentioned, to see how your dog responds over time. We really appreciate you taking the time to leave your feedback, and we wish you and your golden retriever the very best as you continue figuring out what works best for her.
TK
Great report.
Reply from My Pet SensitivityMay 4, 2026
Thanks so much for sharing your positive feedback!
Tamara
The results were very helpful!
Reply from My Pet SensitivityMay 4, 2026
We're happy to hear that the results were helpful to you. Thank you for your feedback; we appreciate it.
David S.
Don’t use this company for the following reasons: 1) The info they send back is generic and of no use to people who’s pets have genuine issues 2) they suggest that garlic and onions are safe for dogs - neither are, so their advice is dangerous 3) they sneakily add a subscription to 24/7 vet advice to your basket. If you don’t notice, they start taking this monthly til you cancel.
Reply from My Pet SensitivityMay 1, 2026
Thank you for your feedback. The results provided are unique to your pet based on the sample submitted. Regarding your concerns about items such as grapes and garlic appearing on the report: these ingredients are included as part of the range of substances we analyse for potential sensitivities. Their presence on the report does not indicate that they are safe for pets to consume. As you correctly noted, both grapes and garlic are known to be harmful to dogs. A “no sensitivity detected” result simply means that, based on our testing, there is no measurable sensitivity response to that item. It does not override established veterinary guidance on toxicity or safety. With regard to the 24/7 Vetline subscription, this is offered at multiple stages during the checkout process, including on the product page, within the basket, and post-purchase. If the option is not removed, or if a one-click purchase method is used, the subscription may be included and will be billed as a monthly recurring service. This is clearly displayed during purchase, and a welcome email is also sent with full details on how to access the service and manage your subscription. We appreciate you taking the time to share your experience.
Sherri A.
Great info for my pug Life saving I do think they should send a kit that is labeled to ship back the sample, also a printed copy of the results for the $89 It cost (should be included) We, as a consumer, do a lot of work for these results
Reply from My Pet SensitivityApr 30, 2026
We're happy to hear that the information was life-saving for your pug! We appreciate your feedback regarding the kit's contents and the results' format. We'll consider your suggestions as we improve our services. Thanks for your review.
George B.
Stay away from this company. The 24/7 Vet access is a scam - I paid for it, never got any login or access info and when I requested a refund because I never got access, they refused to provide me a refund. The allergy test itself is an unknown - got it done, completely changed my dog's food based on the results and my dog actually got worse, not better. Can't definitively say if it worked or not. But as far as customer service goes, solely based off my absolutely insane interaction with them and them refusing to provide me with a refund for a service I never received, I WOULD NEVER RECOMMEND THIS COMPANY. Stay away and find a company with better values. They should be ashamed.
Reply from My Pet SensitivityApr 28, 2026
We’re sorry to hear you feel this way. In relation to refunds, the subscription is non-refundable as stated at the point of purchase. However, customers are able to cancel at any time during the free trial period to avoid any further charges moving forward. Regarding the results, our testing is a food sensitivity test, not an allergy diagnostic test. It identifies potential sensitivities based on your pets body’s responses, and is intended to support dietary adjustments rather than provide medical diagnosis. Individual responses to dietary changes can vary depending on multiple factors, including gradual adaptation and overall diet. We’re sorry to hear about your concerns regarding your dog’s response, and we will be in touch with you directly to help review your results and provide further support.
