MyProjectorLampsReviews of myprojectorlamps.com

go to lamps direct there 36 pound a lamp OEM instead of 130 for the same lamp if there in stock CRAP SERVICE FROM THESE GUYS HARD WORK NEVER AGAIN SHAME

Horrible experience were three weeks into this whole experience still haven’t gotten my money back. They sent the wrong bulb when you call them. They do not listen to you. They actually literally just let you talk while they’re doing something else. Getting my refund is proving to be extremely difficult. I still don’t have my money back. They have the bulb back. They tried telling me they did not receive it. I had to provide them with the tracking number that they gave me and then they had to see that they had their bulb. I would definitely not use these guys ever again. They tried saying it was not their fault that they sent the wrong bulb. I’ve been doing this a long time changing bulbs in my projector is nothing new to me. They are extremely rude and try to talk to you like you don’t know what you’re talking about. Meanwhile, they have $120 of mine that they will not give back for some reason they also have their bulb back. I have 15,000 followers on TikTok. I’ll make sure that I bring this company up. I’ll definitely be making a post about this. By time all this is all said and done and I hopefully get my money back. It will have been over a month. UPDATE: they contacted me this afternoon to ask me to take this review down. They’re holding my money hostage at this point. They’re telling me that they don’t have the bulb that I sent them even though I have the tracking says that it was handed to somebody at their at the establishment. So like I said, they are holding my money hostage, refusing to give me my refund they called and when I told him to give me my money back, they would mimic me and laugh about it. So if they don’t give me my money back at this point, I’m going to turn them into my bank and the financial fraud department can handle it from there. I went through something like this recently I know exactly what to do. He keeps telling me that he already gave me a full refund, even though there’s nothing in my bank. All they have done so far is printed up a receipt saying that they gave me my money back, but it’s definitely not in my account. My Projector has been out for a full month now over three weeks of which I have been dealing with this company. And the little phone call where they mimic me in try and make fun of me and tell me I’m not getting my money back. They’re going to have to apologize for that. Worst experience ever definitely cannot suggest anybody doing any business with these guys after what I went through with them. I still don’t have my money $$$$$$$$$116 dollars!!! Scammers!!! Everything he said in his response below me is a complete lie. I have all the emails and everything to back it up if my money is not in the account tomorrow I’m going to my bank and talk into the financial fraud department and showing them the emails of him stating that he gave me my money back. Like I said, I just went through this recently and the last company was put on a fraud list so they can’t actually charge anybody anymore. It literally took me several days to do it. It was worth it. THIS REVIEW COMES DOWN WHEN YOU ACTUALLY GIVE ME MY MONEY BACK! THE BALL IS IN YOUR COURT. A ding on your record for financial fraud is not good for a beginning business. I suggest you give my money back. And you can stop telling people that you don’t have the bulb when I have the tracking that shows it was handed to somebody at your business. It literally says that on the tracking stop making excuses. NEW UPDATE: I received an email from a Russell Snyder again saying that the refund was complete that the money was in my account. This is the third time they’ve told me this so I went and checked my bank account and there’s no money. I’m getting tired of dealing with you guys. I’m going down to my bank today. I’m gonna talk to the financial fraud department and I’m going to talk to them about reversing the charges. I’m tired of these scammers playing games they laugh at you when you call them on the phone they make jokes I wouldn’t suggest ordering anything from these guys. Fraud Russell Snyder fraud Russell Snyder fraud. This is what they’re gonna get you for for Russell Snyder financial fraud and it’s electronic and from another state so that bumps it up a notch. Comes down to financial wire fraud because you sent receipts and everything showing me that you gave me my money back when you didn’t. I’m gonna enjoy it this time last time. It was with somebody that didn’t speak English, but I’m gonna enjoy it this time Russell Snyder you guys have been telling me for days that I’m getting my money back you’ve told me three times now that it was in my account. Nobody threatened anybody. I have it all recorded after the first call. I started recording everything because they were acting shady. Update: I got my money finally. With zero apology. NEW UPDATE: they tried to have this flagged and taken down. I won that battle as well. 😂

Lamp exploded within 10 months

Received a replacement lamp for my Benq projector. Worked for 4 months and then it busted. I used the projector very sporadically. Not worth the money.

Originally when ordered was told it was 3-5 business days no problem. I called 10 days later for update and was told sorry you will have it by Friday now its Friday and they suddenly have it in their hands and I will have it on Saturday?? No thanks just send me a refund I will order from one of the other 100 places on line, you had your opportunity.

Placed order for my projector bulb on Thursday 5/28/2020. Received an email the following day stating my bulb had shipped and provided a FedEx tracking number stating it would be delivered on Monday 6/1/2020. Called the customer service line who looked at the order and placed me on hold to talk to the warehouse. Came back on the phone shortly after and stated that they were out of stock on the bulb and had to order it from the manufacturer. Stated because of the oversight they would overnight it when it arrives in approx a week. Stated to cancel the order.... I wounder how long it would have taken this company to be proactive and let me know that my bulb was not in stock like they previously stated in the shipment email. Had someone taken the responsibility I probably would have continued with the overpriced bulb. Found the same $138 bulb on amazon for $87. Glad you screwed up and I kept looking. Edited: The tracking information you sent me upon purchase stated the bulb would arrive on 6/1/20. If your intention was to take 4 days longer instead of the date that you and FedEx told me then you should have been upfront and honest. It sounds great in your reply but unfortunately your reply is misleading others who are considering purchasing from you. Would you like me to post the email with the tracking number and the date it was supposed to arrive? I would be happy to but I don't think it would help your business any.

I ordered a lamp for my HC4000, and then waited and waited - - no notice of shipment, and after 3 weeks, I emailed to cancel my order as nothing had shipped. I got a very large email back, loaded with something purporting to be correspondence/tracking etc. 3 days later it arrived - it lights up for about 15 seconds, then shuts down with a lamp fault! Not worth the hassle to send it back - straight into garbage bin, and found a differing supplier that sent a lamp that WORKS.

I could give no stars, I would do such in a heartbeat. They stated they had stock of a certain projector lamp. I found out a week later, they did not currently have it in their stock(Keep in mind I've never received a call or notification that the lamp was not in their stock). They promised the lamp would be to my shipping address on Wednesday of the following week. The shipment never arrived or had it been shipped via FedEx. I called customer service, for my to go unanswered. I'm here at the 3rd week, with no projector lamp! I just want a refund and to no longer do business with this company!!!!!!!!