Excellent
Based on 833 reviews
Mythinkcar4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
mythinkcar.com, is the official online shopping & technical support site directly operated by THINKCAR. It mainly sells car owner diagnostic devices, technician diagnostic devices, TPMS (Tire Pressure Monitoring System), and corresponding software, such as the THINKCAR ThinkScan, ThinkDiag, and MUCAR VO series. Meanwhile, the site provides professional technical support & sharing of maintenance tips to reduce communication costs and better listen to customers' needs. Our goal is to combine cutting-edge mobile Internet technology with traditional automotive diagnostics and testing technology and solve problems encountered in automotive diagnostics industry. With our proprietary software we have been able to lower cost of the automotive diagnostic tools and increased the efficiency of the functions to make it more convenient for our professional and everyday customers.
Mythinkcar (mythinkcar.com) has 833 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 37 reviews with 4 stars · Clear filters
Lester F.
Received my Mucar BT200 Max and found out it would not do resets on a 1025 Honda CRV and so after several emails the company offered a return or to refund 1/2 of my payment. I chose to do a refund and I will give it to my grandson who has an older model car.
Aina A.
Very interesting 👌
Loris DE S.
Un bon suivi et finalement une solution au problème
Scott L.
The tool has been very helpful for many years. I only wish they would reward brand loyalty more than they do.
Willy G.
Support was helpful with figuring out vehicle coverage for my MUCAR 892BT Pro. I wanted to add keys to my 2017 Nissan Pathfinder, but the coverage checker didn't really show it. This had to be verified by one of their technicians. I got it today and verified it had the functionality. Originally, they sent me a screenshot of the coverage checker so I could verify if it could add keys (it didn't show up in the coverage checker screenshots). They only asked a technician after I questioned whether or not the key adding functionality would be added in the future. I can't really blame support entirely for that. They are using the tool given to them, which should be up to date with current information but wasn't. Support took EXACTLY a day to respond via email, took me 2 days total to get my answer. But the emails did say at the end, "For faster support, please reach out to online customer service on the app or mythinkcar.com anytime".
Gee
Very good pre-purchase advice to confirm vehicle compatibility for OBD scanner tool. Would rather buy direct from manufacturer than 3rd party seller. Looking forward to receiving the item.
Hussain
Good hardware but there software not supporting my EV car BYD Tang L
Cesar
Good Solution Custoner service
