customer
WARNING -- I have bought their Honest…
WARNING -- I have bought their Honest Chew Antlers twice, and our dogs love them, BUT I had to contact Woof both times because they automatically add on the refill subscription. I don't want it. I had to contact them again when I ordered today and this time I asked for a discount for all of the frustration and unethical ways that they are doing business and they just said sorry and removed the unwanted subscription and never said anything about some sort of discount on the second order. BUYER BEWARE!! 6/22 Woof gave the same response.... sorry, no discount for my pain. 6/23 Woof gave the same response.... sorry. They want me to call them for any help. How about you call me, and my order has already shipped. All I want is a discount.
Reply from Woof Pet IncJun 22, 2026
Thank you for taking the time to share your feedback. We apologize for any inconvenience this experience may have caused. We're glad you reached out so our team could quickly remove the subscription for you, and we're happy to hear your pups are enjoying their HonestChews, however we are truly sorry you felt as if we did not fully resolve your concern. We would love a chance to make things right, please contact us at [email protected] or (877) 383-3089 Monday through Friday from 11 AM to 5 PM EST. As part of our 100% Satisfaction Guarantee, we're always happy to help.


