Lynn
System access and pool selection…
System access and pool selection provided were excellent help.
Reply from Namco PoolsMar 14, 2023
Thank you for the rating, Lynn!

Average
Based on 780 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 81 reviews with 4 stars · Clear filters
Lynn
System access and pool selection provided were excellent help.
Reply from Namco PoolsMar 14, 2023
Thank you for the rating, Lynn!
Sarahbeth R.
Okay. The website worked better on my mobile than computer. Loading took a bit. Description conflicted with other information listed for the product. The talk to a agent tool was helpful.
Reply from Namco PoolsSep 12, 2022
Thank you for leaving us a review and bringing this to our attention! We are going to look into this issue and fix it as soon as we can.
cheryl C.
i had a coupon for 20 percent off coupon that it did not process
Reply from Namco PoolsSep 6, 2022
We're sorry for the inconvenience! We are currently working on fixing the code and will reach out when we have resolved the issue so that you can use your discount!
Gary U.
Great liner, quick shipping
Reply from Namco PoolsJun 9, 2022
Thank you Gary!
Kathy N.
A sales representative answered all my questions quickly. However when I made the decision to purchase the pool cleaner I wanted, I found out that it was not available. Several of the options I had to purchase a pool cleaner at a special sales price were not even available. I recommend removing them from the list of items if they are not available to order.
Reply from Namco PoolsDec 1, 2021
Thank you for taking the time to leave us a review! We are glad to hear that our sales representative was able to help you with your purchase. However, we are sorry that the items you were looking to buy were unavailable. We hope to see you again soon! Until then, we’re here if you need anything.
RICK T.
Everything was as expected
Reply from Namco PoolsOct 5, 2021
Thank you, Rick! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon!
Robert G.
Have the equipment, just need to track it from the warehouse to the my home. Other than that, the location of the equipment needed was fine and the selection was good too. I recommend PayPal as a choice for payment.
Reply from Namco PoolsSep 21, 2021
Thank you, Robert! We are glad we had the selection you were looking for and will consider your recommendation!
RUSS
Easy to navigate and go to related items I was interested.
Reply from Namco PoolsSep 10, 2021
Thank you Russ! We work hard to meet expectations, and we’re happy to hear we hit the mark for you.