Average
Based on 3,535 reviews
Nano Hearing Aids3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 281 reviews with 3 stars · Clear filters
Deborah W.
Cant really hear good out of them, but the quick service was great
Reply from Nano Hearing AidsJun 21, 2023
Hi Deborah! We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future.
Vollie R.
I write a lot of reviews for products and services. My NANO hearings aids FIT great, nothing hanging on the outside of my ear, other than the removal tab, and it's hard to see. BUT ,the Nano service left something to be desired, after only a few months of ownership the left aid when out. After almost a month with only (1). I finally received it back and it has been working like it should. *3 stars rating....
Reply from Nano Hearing AidsJun 21, 2023
Thank you so much for taking the time to leave us feedback, Volie. If there is anything else we can do to help, please contact us via phone or email. We are here for you. 📧: [email protected] ☎️: 619-738-2438
Brian M.
took a week to get hearing aids after ordering. Received at least a dozen e-mails before they arrived. So far not empressed with them. Can't drive with windows down they make way to much noise and every bump makes them crackle. Can't charge them up near bed they beep/make noise in the middle of the night.
Reply from Nano Hearing AidsJun 21, 2023
Hi Brian, Thanks for sharing your experience. If you need help, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team
Mike U.
When I spoke to the rep, I explained that I had trouble hearing in crowds. She said that what I ordered should work, I have been using the Nano hearing aids for almost 2 weeks, I cannot hear any better than I did before purchasing them. When I have them on my voice is load in my head, others voices are muffled like I am wearing hearing plugs instead of hearing aids. I will continue wearing them and see if after 4 weeks they get any better. Also to have to constantly adjust them for different situations is a pain.
Reply from Nano Hearing AidsJun 21, 2023
Hello Mike, I'm sorry about the trouble. To help you further, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
Joyce K.
I have trouble charging the aids. I dont think i like them much. Everything is amplified and i cant hear the person next to me. Will still keep trying them.
Reply from Nano Hearing AidsJun 21, 2023
We appreciate your time to share your experience, Joyce and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future.
Jackie D.
I have no idea what program I am in. I press the button and sometimes it beeps and sometimes it stays where it is. 2 seconds or 4 seconds and then beeps is not defined
Reply from Nano Hearing AidsJun 21, 2023
We appreciate your time to share your experience, Jackie and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future.
Jim R.
Not good support, Don't keep their promises. I have called support three times, they read from a script can't answer questions that is not in their script. In all of my calls I only talked to someone once in the USA and very hard to understand
Reply from Nano Hearing AidsJun 21, 2023
Hi Jim! To help you further, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Thanks!
Charyl D L.
Still trying to get them working and volume set. Bought these for my 90 year old mother.
Reply from Nano Hearing AidsJun 5, 2023
Hello Dona, I am Theresa from Nano Advanced Support Team. I was trying to call you using the phone number we have on file. Please let me know what is your best callback time and number so I can assist you with whatever assistance you may need. Sincerely, Theresa Nano Advanced Support Team - Lead
