Average
Based on 3,535 reviews
Nano Hearing Aids3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 795 reviews with 1 star · Clear filters
MP
Poor product. Poor technical support. Still waiting for my refund!
Reply from Nano Hearing AidsJun 20, 2023
Hi MP, Your refund has been processed and the funds have been returned back to your original payment method. If you are satisfied with the outcome, we ask that you take a moment of time to edit your review and/or rating of our company. We wish you all the best. - Nano Support Team
Stacy M.
They don’t work as well as I thought they would.
Reply from Nano Hearing AidsJun 20, 2023
Hello Stacy, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with whatever assistance you may need. Please let me know if this is a good callback number. If not, you may call our customer service line at 619-738-2438, look for me and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team
Judy B.
I have never received the package so I can't rate anything...it was a gift for father's day and that day came and went and still the day after no package please find the package
Reply from Nano Hearing AidsJun 20, 2023
Hello Judy, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with whatever assistance you may need. Please let me know if this is a good callback number. If not, you may call our customer service line at 619-738-2438, look for me and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team
User
Product quality and customer service sucked
Reply from Nano Hearing AidsJun 20, 2023
Hello Maher, Thank you for answering my call. Please do not hesitate to reach out if ever you need assistance and we will be glad to help you. You may dial our customer service line 619-738-2438 or reach out to me. Sincerely, Ralph Nano Advanced Support Team
Lana C.
I ordered the hearing aids over 3 weeks ago and I still don’t have them! I would have paid for express shipping but it said 5-7 business days for regular delivery and that was plenty of time before I am headed out of town 19th June for 3 months and wanted to take them with me! Contacted company by email and have been told they are behind in shipping and are not sure when they will arrive! I would have gone with another company if I had known this!
Reply from Nano Hearing AidsJun 20, 2023
Hello Lana, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with whatever assistance you may need. Please let me know if this is a good callback number. If not, you may call our customer service line at 619-738-2438, look for me and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team
Pamela T.
The hearing aides do not hold a charge. No instructions on how to increase or decrease the sound level. For 300 I believe I got the Sher e of the stick
Reply from Nano Hearing AidsJun 20, 2023
Hello Pamela, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with whatever assistance you may need. Please let me know if this is a good callback number. If not, you may call our customer service line at 619-738-2438, look for me and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team
John E.
Can't figure out how they work!!!!
Reply from Nano Hearing AidsJun 19, 2023
Hello John, Thank you for your feedback. We would love to help you troubleshoot your hearing aids. You can always call our service line at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Sincerely, Nano Customer Success Team
Grace H.
Can not hear and the volume is all the way up
Reply from Nano Hearing AidsJun 18, 2023
Hello Grace, This is Joy from the Advanced Support Team of Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help with whatever assistance you may need. Please let me know if you need assistance and we will be glad to help you. You may dial our customer service line 619-738-2438. Sincerely, Joy Nano Advanced Support Team
