Great
Based on 306 reviews
nataliediamonds.com4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Natalie Diamonds offers unique and original selection of high class fully and independently certified diamond jewelry at the most competitive prices online, by designing, manufacturing and marketing in-house, directly to the end customer. We are a fourth generation family run business with many years of devotion and experience. As major suppliers to many of the leading jewelry stores across the world, we have decided to open up our doors to allow the online community the opportunity to purchase directly from the source. In 2011, Natalie Diamonds launched www.nataliediamonds.com in order to utilize the internet as an effective sales, marketing and service channel for the company's international customers. By purchasing from Natalie Diamonds you are able to cut out all of the so called "middle men" allowing us to pass the saving directly on to you. Our jewelry is exclusively designed and completely hand crafted "in house" from beginning to end.After many years in the diamond industry we are as excited as ever to share our rich experience, knowledge and a never ending passion for fine diamond jewelry. By shopping Natalie Diamonds you are guaranteed to receive a high quality product, accompanied by a fantastic customer service and support.
nataliediamonds.com (nataliediamonds.com) has 306 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
306 approved reviews, newest moderated first
Ty
Outstanding value and quality product! She loved, loved, loved her ring and so did I. Customer service was superb, prompt, timely, ALL the time. I highly recommend this retailer. A++++++
Reply from nataliediamonds.comOct 30, 2020
We are so happy to hear that you were satisfied with our service! Thank you so much for your feedback!
Christopher
Found the perfect ring and used the layaway plan to pay for it. Customer Service was very responsive when I wanted to arrange a payment. The ring was shipped and arrived in a decent amount of time as it came from Jerusalem. I was able to surprise my fiancé and she was stunned when I proposed in a darkened room, due to the ring box having a light in it. The ring sending sparkles all over the room. She of course said YES.
Reply from nataliediamonds.comOct 30, 2020
Hey Christopher, We are so honored to hear the story that followed the purchas! Congratulations on your engagement we hope you wear it in good health!
Kulbir
Excellent customer service. All the questions were answered promptly and satisfactorily. Got my girl a princess cut in a cathedral setting to mark our 4 years of togetherness. I love that she absolutely loves it. Got a great discount to boot! Totally worth it.
Reply from nataliediamonds.comOct 30, 2020
Hey Kulbir, We are so happy that she loved the ring! Thank you so much for your feedback!
Daniel M.
Very nice ,very pleased and she loves it
Reply from nataliediamonds.comOct 30, 2020
Hey Daniel, We are very happy to hear that you were pleased with our service. We strive for complete customer satisfaction. Thank you for your review!
Michael
Excellent customer service, nothing but helpful throughout the whole process. Highly recommend
Reply from nataliediamonds.comOct 30, 2020
Hey Michael, We are so grateful to hear that you were pleased with our service. We strive for 100% customer satisfaction. We really appreciate you leaving this review.
Kev
Bought a ring and had it checked, turns out its a fake diamond!!! Three different experts checked ring and its 100% not a diamond. Asked for a refund was to send ring back which happy to do. They will send returns labels but won't send them until i have the serial inscribed on the ring??? This sound extremely strange to me and unsure why I need to do this! Just getting basic response of wont send returns until i have proof its engraved. At my wits end. Dont use. Not real diamonds and openly admitted they have supply issues and after reading reviews I have duped like many others!!! I want a full refund!!!
Stuart
Beautiful ring. Delivery was fast and I believe the ring was everything advertised
Deric
Natalie Diamonds thank you so much. The ring I purchased for my Kristina is just exceptional!! She loves it! I was a bit nervous about purchasing such an item over the internet but with that being said. I highly recommend you!! Very satisfied customer here. Thanks again
