Great
Based on 306 reviews
nataliediamonds.com4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Natalie Diamonds offers unique and original selection of high class fully and independently certified diamond jewelry at the most competitive prices online, by designing, manufacturing and marketing in-house, directly to the end customer. We are a fourth generation family run business with many years of devotion and experience. As major suppliers to many of the leading jewelry stores across the world, we have decided to open up our doors to allow the online community the opportunity to purchase directly from the source. In 2011, Natalie Diamonds launched www.nataliediamonds.com in order to utilize the internet as an effective sales, marketing and service channel for the company's international customers. By purchasing from Natalie Diamonds you are able to cut out all of the so called "middle men" allowing us to pass the saving directly on to you. Our jewelry is exclusively designed and completely hand crafted "in house" from beginning to end.After many years in the diamond industry we are as excited as ever to share our rich experience, knowledge and a never ending passion for fine diamond jewelry. By shopping Natalie Diamonds you are guaranteed to receive a high quality product, accompanied by a fantastic customer service and support.
nataliediamonds.com (nataliediamonds.com) has 306 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
306 approved reviews, newest moderated first
Bianca
I was REALLY nervous about purchasing a ring online, so anytime I had a question I phoned in and the help I received was wonderful! They even gave me a heads up which helped me prepare for the international shipping! I was ecstatic once I got the ring in my hands. The special touch with the box was a wonderful unique style! Of course she said YES! My fiancée is so in love with her ring! I’m recommending everyone!!
John
Excellent job. I ordered the ring and kept in touch with them to get the engagement ring engraved. I didn’t know the it was coming from out of the country but that is ok because everything went smooth. The ring is perfect. She said yes!!
Gregory
This is a excellent company. They are real and have great customer service. They are well organized and ship and deliver as promised. I will use again and recommend them to my friends.
Thomas
The ring looks great and everything I asked for. I will be ordering again and recommending to my friends. Thank you.
Nazar M.
Do not buy from this company! They sell FAKE rings. I ordered a ring from them and as soon as it came in I took it to a jeweler to get it appraised and checked. They did numerous tests that all proved the center stone was not a diamond. I ended up taking it to two more jewelers who both confirmed it is a CUBIC ZIRCONIA stone and not a diamond, a stone that is worth around $20. There were file marks on the stone (a diamond is a 10 on the hardness scale, so a file will not scratch it), the UGI certification did not match the stone whatsoever. They also checked with a diamond tester and an x-ray tester used on diamonds. These jewelers were able to tell it was a fake within about 10 seconds of looking at it but still did the tests to confirm. Customer service was great up until I found out it was fake. After that the replies began taking around 2-3 days. They gave me a full refund but refused to give an exchange for a real diamond. They told me I’ll “just have to order it again,” even though the price of that same ring is $500 more now. I was hoping this was just a terrible mistake on their end but as I read through some of the other reviews, this is not the first time this has happened. If you have bought from this company, take your jewelry to several jewelers and have them check its authenticity. If you haven’t, I HIGHLY recommend you shop elsewhere. Don’t let the low prices fool you, these people are scammers.
Reply from nataliediamonds.comJul 23, 2020
Dear Nazar, Every single diamond we offer is thoroughly examined by our highly trained and certified team of gemologists. We utilize state of the art technology and the newest, most reliable equipment found on the market. All of our rings come with a 45 day no questions asked return policy. Once we received your ring, we administered a refund. We strive for perfection and are dedicated to our product and the services we provide.
Alejandro M.
Good experience overrall, nice ring, arrived on time, no complaints!
John
The transaction went seamlessly. Picked the ring had questions which were answered directly You always felt that they wanted to help and be transparent. Even the import process via fedex went perfectly Never had that aggressive sales style you would find in the diamond district say in NYC where i live I would recomment them to friends anytime John
Todd
She was very happy with the ring. arrived in time they advertised which made me happy would recommend to anyone. Will be back for more business
