Claudia E.
Porque dan una buena atención alos…
Porque dan una buena atención alos pacientes
Reply from NateraMay 13, 2025
Gracias por compartir estos comentarios. ^BA

Average
Based on 159 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Natera, our mission is to transform the management of disease. We are a global leader in cell-free DNA testing, offering cutting-edge solutions that support informed decision-making across oncology, reproductive health, and organ health.Driven by a deep commitment to improving patient outcomes, we partner with clinicians, researchers, and families to bring clarity and confidence to some of life’s most critical moments. From non-invasive prenatal testing to cancer recurrence detection to monitoring transplant health, our technology is built on a foundation of innovation, accuracy, and compassion.Every voice matters to us. Your feedback helps us stay true to our mission: helping people and families through science that matters. Thank you for sharing your experience and for being part of our journey to create a healthier future.
Natera (natera.com) has 159 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
159 approved reviews, newest moderated first
Claudia E.
Porque dan una buena atención alos pacientes
Reply from NateraMay 13, 2025
Gracias por compartir estos comentarios. ^BA
Rebecca
It was so quick and easy. The portal is extremely user friendly and it gives you an expectation on when to expect results. So happy to have used them! Now we wait for the results.
Reply from NateraMay 13, 2025
We appreciate this positive feedback. Thank you for taking the time to leave a review. ^BA
Tracey S.
Jamie was exceptionally amazing customer service helping me out. I was grateful for all the help and support Jamie provided. She’s a Five Star Keeper. Sincerely Tracey Shelby
Reply from NateraMay 13, 2025
Thanks so much for leaving a review, and for the kind words! ^BA
Alejandro I.
It was a very seamless experience. From getting the kit to returning it, it was very easy to do. I also liked that I got constant communication and details through text messages to lead me through the process and follow-up. Was also very surprised at the speed of the process.
Reply from NateraMay 13, 2025
Hearing this positive feedback is much appreciated. ^BA
Lori G.
This experience was excellent. Ashley gave me great directions on how to administer the test. She was very informative about the whole process. The test came the day after her initial call and she called that same day to arrange for a FedEx pickup the next day. A very professional, quick and smooth process.
Reply from NateraMay 13, 2025
Glad to hear the experience met expectations. Thank you for sharing this important feedback. ^BA
Roxanne n Dale W.
Very easy to do & efficient
Reply from NateraMay 13, 2025
Thanks for taking time to leave this review. ^BA
Bradley B.
Quick, easy, and on time…
Reply from NateraMay 13, 2025
Thank you, we appreciate the feedback! ^BA
NewEnglandPickyShopper
I was surprised by the “heads-up” call with verbal instructions on using the simple test kit. Very reassuring about using the kit and the company behind the product.
Reply from NateraMay 13, 2025
We are glad to hear the experience was satisfactory. Thanks for sharing this feedback with us! ^BA