Excellent
Based on 239 reviews
Navicore Solutions4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Navicore Solutions is a national leader in the field of nonprofit financial counseling. What sets our organization apart is the quality and depth of our counseling model, as well as our longstanding commitment to acting in the best interest of our clients. We provide compassionate counseling solutions to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention and housing. A national 501(c)(3) organization, Navicore Solutions operates 11 offices in 11 states nationwide and our certified counselors assist more than 100,000 consumers each year through in-person, telephone and Internet counseling across the United States.BBB A+ Business Since 1991 · 100% Certified Counselors · Call 1-800-992-4557
Navicore Solutions (navicoresolutions.org) has 239 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
239 approved reviews, newest moderated first
Charles R.
The counselor was great. She was professional and nonjudgmental. The intake process was seamless
Reply from Navicore SolutionsNov 9, 2022
Thank you, Charles. We are very happy that our counselor exceeded your expectations.
Jean
The company keeps in touch and asks me to call if I need anything or have any questions.
Reply from Navicore SolutionsNov 7, 2022
We are happy to have you as a client, thank you.
Brooke
Quick service. The lady I spoke to was really knowledgeable! They helped me lower my bill and get a lower interest rate. Once I submitted the forms it was a smooth transition. So far I am going to say, I am really happy with this service!
Reply from Navicore SolutionsNov 7, 2022
We appreciate your feedback and are happy to help you on your financial journey.
Zenaida A.
No tuve mayores inconvenientes en lograr hacer las cambios y anotaciones que deseaba se realizaran en mi cuenta. El personal fue sumamente profesional y cortez. Lo recomendaria a cualquier persona
Reply from Navicore SolutionsNov 7, 2022
Gracias por tomarse el tiempo para compartirnos su opinión.
Arvin
It was helpful and I appreciate the assistance.
Reply from Navicore SolutionsNov 7, 2022
Thank you for your review.
Erika
How well everything was explained and how this will help me doing things this way versus other options.
Reply from Navicore SolutionsNov 7, 2022
We are very happy to have been of assistance to you.
Rebecca
They made it very easy. They were very helpful and understanding.
Reply from Navicore SolutionsNov 7, 2022
Thank you for your review, we appreciate having you as a client.
Celeste P.
Called to speak to someone. Was told they are all busy. They will have them call back. Guess what? I never got a callback or text. This is important people. I’ve gotta have results and fast. So fire em all and get somebody who answers calls
Reply from Navicore SolutionsNov 7, 2022
Hi Celeste, We’d like to thank you for providing feedback on your experience with Navicore Solutions. We strive for excellent customer service and will have a representative reach out to you as soon as possible to ensure this issue is resolved. Thank you for giving Navicore the opportunity to help you along your financial journey.
