Excellent
Based on 672 reviews
Aloha by NCR Voyix4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Aloha by NCR Voyix (ncrvoyix.com) has 672 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 46 reviews with 1 star · Clear filters
hi
do not email the entire company please.
Reply from Aloha by NCR VoyixAug 17, 2023
Hi, we're sorry to hear about your experience. We'd like to follow up on this matter. Can you please send us your company name and an alternate email to best reach you?
Janine H.
They took $9000 from our account without permission. We never signed an agreement that gave them the right. They took it and we couldn't stop it. We are a small business. That $9000 means a lot, and they never responded to us. They are sharks who try to profit off us the misfortune of others. We will never use them again for anything.
Reply from Aloha by NCR VoyixAug 10, 2023
Hi Janine, this is not the experience we want for our customers. We'd like to follow up on this matter. Can you please send us your company name and an alternate email to best reach you?
Vickie
Why is it that certain people help and others pass the bucket? I asked for help with the commands to log into a terminal that needed the FS installed and the response was to call Fivestars. Did she not see the email was from a Fivestars representative? I have asked for help with this same issue at other timer and the rep is so willing to help.
Reply from Aloha by NCR VoyixAug 10, 2023
Hi Vickie, thank you for your feedback. We're sorry to hear our support team hasn't met expectations. Our team is looking into this. Can you please send us your company name and an alternate email to best reach you?
Dave
My experience with the NCR company and our new Aloha POS system is the worst relationship by a country mile than any other company i have worked with in my 32 years in business
Reply from Aloha by NCR VoyixJul 18, 2023
Hi Dave, this is not the experience we want for our customers. We'd like to follow up on this matter. Can you please send us your company name and an alternate email to best reach you?
Michael
I converted over to aloha essentials in March after owning our own equipment for 12 years. We declined to have the handheld devices installed and they also sent us an extra printer. My billing still shows the full amount with the extra equipment. I have not been able to get anyone to return my repeated calls and messages to both billing and my sales person. There is no one who answers the phone in billing. I need to send the equipment back and have my bills adjusted. Needless to say, I regret my decision to upgrade with aloha as I had many other choices and options to choose from. My business is Beach Taco Management LLC DBA Habaneros Fresh Mex Cantina- 5601 Basswood Blvd. #137 Fort Worth Tx 76137
Reply from Aloha by NCR VoyixMay 24, 2023
Hi Michael, this is not the experience we want for our customers. I would love to further assist you, please reach out at [email protected].
Chris
we paid you guys to come out and install this firewall and all they did was take it out of the box and put it on my desk. Trying to get someone to email you back with a straight answer is impossible. They give you the run around. They told me they would try and get someone else out here to help actually set the firewall up but never got back to me on it. finally had to hire someone else to come out and install. The people are friendly but that's about it.
Reply from Aloha by NCR VoyixMay 24, 2023
Hi Chris, this is not the experience we want for our customers. We'd like to follow up on this matter. Can you please send us your company name and an alternate email to best reach you?
Michael
New NCR is like New Coke. We need the Classic back.
Hammad
Zero rating its been a week we cant use aloha
