Neighbors BankReviews of neighborsbank.com

I hadn’t even filled out an application. I was just talking to someone and looking at what rates they could provide me. Then I get a letter from my homeowners insurance that Neighbors is now my mortgage company. What?!?

They deserve absolutely 0 stars Run your credit They approve you You shop for homes You put in an offer They deny you Trash company

Very scammy, run from these types of shady mortgage banks. They are shopping your personal information. A step below rocket mortgage

I wish I could give no stars! We are out THOUSANDS because of your company. There was so much back and forth over these 10 weeks. We were even told we were approved and then got a call saying it was denied over something that should have been seen by them FROM THE BEGINNING! We got the clear to close, paid the closing costs, and had it all ripped away in an instant. We feel like we were scammed by this awful company! Why on earth would they tell us we are approved and give us the clear to close then slap us with a denial THE DAY BEFORE CLOSING?!?! We are filing a formal complaint to the BBB and possibly pursuing legal action after talking to my lawyer. We put in an offer on June 19th on this house, and august 31st they denied it. So much money and time wasted. We were packed, had utilities switched to our name, paid closing costs, escrow….everything. All of it for NOTHING! It should have never made it this far. I don’t recommend an internet lender ever because they don’t care about you at all.

I am so confused how so many people had amazing experiences so I’m going to post this review in case anyone else has such a bad time with them. My experience was a disaster. We did finally close but almost every day, I was (and continue) to get conflicting information whether from the pipeline coordinator and the loan officer or my online account. Uploaded documents would be acknowledged and then disappear so I’d have to upload again, the closing was dragged out for months, I was charged for an emergency appraisal when the appraiser THEY hired ran off with my money (I did get this one resolved but only because me and my realtor called them out), they wouldn’t respond to my emails and then would say they had instead talked fo my lawyer which they had not. It went on and on for months. Between the closing attorney, myself, my realtor and the seller’s team, we were all blown away at how awful the process went on a daily basis. I am also confident that none of us involved with this home purchase on either side had a “friendly or eager to help” experience with this team at any level. I’m mystified, to be honest. Happy for all of you but totally mystified.

Do not go with neighbors bank. Ryan Herman Approved me and pre qualified and I went ahead and committed a townhouse based on the approval and after signing the contract then he says that we are not qualified. I’m a first time buyer. He should be fired for misleading information as its waste of my time and the agents time. Its heart breaking. No transparency and misleading and stay away.

Absolutely the worst Bank/ lender to work with. Horrible communication and very shady. Never get a straight answer and continued to do a run around with what's going on.

Absolute worst service. I warn you, do not do business here.