Excellent
Based on 96 reviews
Nelson Frank4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nelson Frank, a Tenth Revolution Group company, is the world’s leading ServiceNow recruitment firm. We’ve worked with over 11,000 organisations to date, sourcing some of the world’s leading talent in one of cloud technology’s most skills-short markets. With offices serving locations in the US, EMEA and APAC, our sole focus on ServiceNow technology gives us an unrivalled, in-depth knowledge of the platform, as well as the job market that services it. Combined with access to one of the world’s largest databases of pre-qualified professionals, it makes Nelson Frank the go-to recruiter of choice for companies and candidates around the world.
Nelson Frank (nelsonfrank.com) has 96 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
96 approved reviews, newest moderated first
Vee
Good, process was smooth and timely
Reply from Nelson FrankFeb 26, 2026
Hello Vee Thank you for your 5-star review! We’re pleased to hear the process was smooth and delivered in a timely way. Creating an efficient, well-managed experience is exactly what we aim for. We appreciate your feedback and wish you continued success. The Customer Experience Team
Nick S.
Excellent interactions and support from Nelson Frank during my job search. They examined my qualifications and exprience as well as taking the time to get to know me personally and connected me quickly with great resources. Highly recommended!
Reply from Nelson FrankFeb 18, 2026
Hello Nick Thank you for your 5-star review! We’re thrilled to hear you experienced such strong support from the Nelson Frank team. Taking the time to understand both your experience and your personal goals is key to connecting you with the right opportunities. We truly appreciate the recommendation and wish you every success in your new role. The Customer Experience Team
Josh
Quick and easy process with knowledgeable people that fought to get me everything that I was looking for.
Reply from Nelson FrankJan 8, 2026
Hello Joshua Thanks for your 5-star review! We’re glad the process was quick and easy, and that our team delivered the support and results you were looking for. The Customer Experience Team
Michael C.
Alex did a fantastic job with communication and updating the company and myself on changes to keep things moving!
Reply from Nelson FrankSep 23, 2025
Thank you for your review. We’re so pleased to hear Alex’s communication and updates made the process smooth for both you and the company. We’ll be sure to share your feedback with him, and we look forward to working together again in the future. The Customer Experience Team
Felix F.
Jamie at Nelson Frank was a pleasure to work with. He was very prompt to respond to all my questions and queries and took immediate interest in my CV, using it to find the perfect match to my skill set. Jamie is very attentive, providing me with regular updates from prospective clients and opportunities. I also found him to be very reasonable and pragmatic, trying to get the best deal for me, while also keeping his clients in mind and providing sage advice on what would and wouldn't fly with them. I trusted the team wholeheartedly throughout my application process, and I would strongly recommend working with them.
Reply from Nelson FrankSep 23, 2025
Thank you for your fantastic review. We’re so pleased to hear Jamie made such a positive impact by taking the time to understand your skills, keeping you updated throughout, and providing clear, practical advice. It’s wonderful to know you felt supported and confident in the process, and we truly appreciate your recommendation. We’ll be sure to share your feedback with Jamie and the team. The Customer Experience Team
Rowena
Nelson Frank is our partner supporting our premier partnership at ServiceNow! Derrick and his team have always been supportive, collaborative and responsive with our sourcing lead at Proviniti, Cynthia. Teamwork makes the dream work! :)
Reply from Nelson FrankSep 23, 2025
We really appreciate your kind words! It’s great to hear that Derrick and the team have been able to support Cynthia and the Proviniti team so effectively. Strong collaboration is what makes partnerships thrive, and we’re excited to keep building on this success together. The Customer Experience Team
Lisa
Julia Han is an amazing recruiter, great communication skills, follow up and really putting the client out there. I’m greatly and looking forward to this new opportunity!
Reply from Nelson FrankAug 14, 2025
Hello LIsa, We’re so pleased to hear about your positive experience with Julia. It’s great to know her communication, follow-up, and commitment to representing you stood out. We’ll make sure she sees your feedback, and we wish you the very best in your new role. The Customer Experience Team
Mahipal M.
I had great experience with Nelson Frank team, they are very helpful, supporting, open and nice collaboration in all stages.
Reply from Nelson FrankAug 14, 2025
Hello Mahipal Thank you for your kind review. We’re so pleased to hear you had such a positive experience with the Nelson Frank team and that you valued our support and collaboration throughout the process. We appreciate your feedback and look forward to working with you again in the future. The Customer Experience Team
