Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Neonframestudio
Neon Frame Studio creates custom collectibles, illuminated artwork and car accessories for people who love their ride. From custom keychains,air fresheners to detailed car miniatures, LED frames, framed 3D artwork and metal silhouettes, we turn car lover photos and ideas into pieces made to celebrate what makes their ride special.Our growing range also includes custom and ready-made RGB car badges, automotive-inspired lamps, interactive 3D digital companions, mini games, illuminated door sills and customizable car horns. Whether you’re decorating your space, personalizing your car or finding a memorable gift, Neon Frame Studio brings together creativity, lighting and technology to help you express your personality.What started with custom LED wall art has grown into a collection of distinctive products for car enthusiasts, collectors and anyone who appreciates something personal and special.Explore custom car gifts and custom automotive accessories, including custom keychains, custom car model replicas, LED car wall art and illuminated RGB car badges. Whether you’re shopping for a birthday gift for a car lover, a keepsake of your favourite vehicle or automotive decor for your garage, gaming room or home, Neon Frame Studio offers creative ways to celebrate your passion for cars.
Neonframestudio (neonframestudio.com) has 12 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Order an item 2 months ago never received it refused to give me a refund and plus they give me fake order tracking shipment so when I put in the tracking details, it says tracking number not exist ask PayPal for my refund, but they’ve even fail me to ask this company for a refund and then this company keeps advertising more product for little mini cars or mini photo frame of your car and I keep saying no no I’ve wasted enough of my money and not received the goods and I would not suggest to anybody to order anything from this company as they are total fraud
Reply from NeonframestudioOct 21, 2026
Hi Sandy,
Thanks for your feedback.
Upon consistently trying to help you solve this issue, you're not cooperating with us.
We've advised you multiple times that Royal Mail is trying to deliver to you, but you're refusing the package. We're not sure why.
Here's your tracking information:
https://t.17track.net/en#nums=CC010705000ID
We've tried our best to help you, however, you keep threatening our staff. We care about you and all of our customers, but we draw the line on threats and abuse.
Have a wonderful day.
MA
Madison
Outstanding Customer Service
– Pete, You’re an Absolute Legend!
I genuinely cannot speak highly enough of Neon Frame Studio, and in particular, Pete! What an absolutely incredible experience from start to finish (and I haven’t even received my order yet!).
I recently placed an order for a personalised birthday gift for someone very special to me. Unfortunately, I realised the estimated delivery date would fall just after their birthday, and express shipping was a little outside my budget.
I decided to reach out on the off chance that something could be done, not expecting anything but figuring there was no harm in asking.
Well, along came Pete!
Not only did he respond within minutes, but he was incredibly kind, understanding, honest and genuinely willing to help. Despite explaining how busy they were, he went out of his way to have my order moved to the front of the production queue to hopefully save me a day or two. He even arranged for a personalised birthday note to be included!
What impressed me most wasn’t just his willingness to help, but the way he communicated throughout the entire exchange. Every response was prompt, warm, professional and genuinely thoughtful. Nothing felt like too much trouble, even when I came back with additional questions!
In a world where exceptional customer service can sometimes feel like a thing of the past, Pete is an absolute breath of fresh air. It’s rare to come across someone who makes you feel so valued as a customer, especially when you’re asking for a favour rather than making a complaint.
Pete, if you’re reading this, THANK YOU! Your kindness, patience and willingness to go that extra mile have genuinely made my day. You are an absolute asset to Neon Frame Studio, and I hope the business recognises just how wonderful you are!
I haven’t even received my personalised keychain yet, but the experience alone has already earned this business five stars in my eyes.
If this is the level of care and attention they give their customers, I have every confidence I’ve made the right choice.
Neon Frame Studio, you’ve gained a very happy customer, and Pete, you’re an absolute superstar! 🌟
Thank you again for reminding me what truly exceptional customer service looks like. I wouldn’t hesitate to recommend these guys!
Reply from NeonframestudioOct 20, 2026
Hello Madison,
This is such an amazing detailed review, we deeply appreciate all the kinds words.
We cannot wait to share this with Pete. He'll be over the moon on this one.
Thank you for being our customer and supporting Neon Frame Studio.
We try our best to go above and beyond for all of our customers. It takes a lot to gain a customers trust, but we work even harder, to retain that trust, always, no exceptions.
We hope you have a wonderful week ahead, and we look forward to your giftee, receiving their gift.
Kindest regards,
NFS
SH
Steve H.
Quality product for a good price
Quality product for a good price. Fast delivery and great customer service. I highly recommend Neonframestudio.
Reply from NeonframestudioOct 17, 2026
Hey Steve! Thanks so much for the wonderful feedback. Hope you have a lovely day!
BO
Boomr
Easy to create what you want and the…
Easy to create what you want and the product is great!
Reply from NeonframestudioOct 7, 2026
Hey Boomr, thanks so much for your feedback, appreciate it, have a wonderful day!
BB
Barry B.
Shopping was easy and the purchase and…
Shopping was easy and the purchase and shipping was top notch. I'm sure I'll be buying more .
Reply from NeonframestudioOct 6, 2026
Hey Barry, thanks so much for your feedback! We appreciate it. Have a wonderful day!
KI
Kiera
Good product
Good product, more like 2D keyrings, good quality
Reply from NeonframestudioOct 4, 2026
Hey Kiera, thank you so much for your feedback! We hope you have a wonderful day :)
PO
Phillip O.
The Key Chains are perfect !!!!!
The Key Chains are perfect, beyond my expectations
Me and my wife love them , a Mini and a Volvo
So cool
Am about to order more for my kids
Really impressed
Reply from NeonframestudioOct 2, 2026
Hey Phillip, thanks so much for your wonderful feedback, we appreciate it. Have an amazing weekend!
JP
Jose Perez C.
Tube un problema y me lo resolvieron.
Tube un problema y me lo resolvieron.
Volvería a conprar
Reply from NeonframestudioOct 2, 2026
Hi Jose! Always here to help our customers! Thank you so much for your feedback :)