netspendallaccess.comReviews of netspendallaccess.com

My card was swiped for double the transaction amount so that means they charged me twice for one transaction and I disputed it multiple times they talk about protection and how your account is covered but everyone that I've spoken with or tried to get assistance from has been so rude to me and treated me like a dog.honestpy I'm thinking about taking legal action I was told by the fraud department I could get a credit these people are a joke

I have been using a Netspend card for several years. The last couple of years I have had to get a new card at least 3 times a year do to what i preceive at lack of security. When you call for assistance you get someone that definately is not local to the United States and are not very helpful. I am at this time searching for another company to work with for online transactions.

🚫This bank allowed my ex 🚫girlfriend to clean my account out every penny the samday I got paid, Filed a dispute which they haven't bothered to update me on at all and they keep charging my 🚫account for new cards, before I get a chance to receive the card let alone activate it, I receive a email saying my card had been reported 🚫stolen I haven't even received the card yet, also did not provide a provisional credit at all although I wrote 🚫several letters stating that my bills were due not only did they closed my account with no warnin, I get ready to go to work, go,to get gas, and find out I have no access to my own money they, closed my account, later that day my paycheck comes in and they told me they were going to send it back and that I would receive a check in the mail with the balance that was in my account in 10 business days crazy part about it all is,the day that they closed my account they took it upon themselves to charge me for a new card 20 some odd dollars don't do it if you know like I know I am now with chase a real bank that has your back how is it that a person can make all kinds of unauthorized transactions on your account but you can't have access to your own money wow don't mess with these prepaid accounts there is a reason companies don't except these banks,and also they don't help with dispute at all access netspend is careless I love chase😀😘

Good morning Lea Campos, I am reaching out agin because I would like to speak with you regarding this issue with my account, I have been trying to reach you and or get a response since your initial outreach and again have received no call or correspondence from you at all and it is extremely frustrating. You extend a helping hand and then you do not follow through. I have now lost all confidence in Netspend and feel like you do not care about helping your clients. I have called mutilple times and left numerous messages and it is completely silent on your end. I am going to to assume now that Netspend only cares about taking your money and pretending to want to help. What was the point of reaching out if you were not going to follow through. I want a call back immediately or and email response asap. this is literally the worst customer service and a i was hoping it was only from the call center but it is obvious this lack of concern goes all the way to the top of corporate and it is sad. If this is not resolved soon I will be taking this issue as far as I can so that everyone knows that Netspend are theives and to make sure no one ever goes through this again. This is embarrassing for your company and people need to know. If i do not get a response soon i will be forced to reach out to the BBB, my district attorney, my personal lawyer and the local news to report on how your company did not close a card reported stolen and over $900 in charge being taken from my account. and then how a corporate higher up reached out only because of a review I had and then offered to help and then basically ghosted me. I will make sure that it is known that Lea Campos offered to assist me but lied and never truly meant to help me at all . I will let them know I left you multiple emails and multiple voicemail messages and that you NEVR responded back. You offered your direct line and email address and then NEVER INTENDED TO ACTUALLY HELP ME ! but just pretended to offer help when she truly had no intentions of ever following through with her offer to assist. $900 was taken from my account and no one seems to care Id like to add that I reached out the their facebook website and was blocked when trying to get assistance

My problem with Netspendallacess is they don't to you when you have problem and there in a hurry.Like this morning about 11:30 I was able to go in and change my address which I have asked then to do.They took out $25:00 for new card .Which probably went to the wrong place.Now can't get into my account.COME ON WAKE UP.and do it.RIGHT

I’m very disappointed in them because they didn’t alert me that someone was trying to get money out my account three time the week of my Social Security coming in and they let them take my pay of $1290 without no warning. They knew each month I’m at Chase Bank getting a cash advance. I’m still waiting on my refund and i had to cancel surgery because I had no money to pay my copay. So this my first problem I had out of them since I been with this company.

There overdraft isn't guaranteed and the customer service isn't any good at results. They also put it you are basically at a casino when banking with them because they agree for over draft protection and gamble a dollar each time for a overdraft protection with no limit.

Terrible customer service and they steal the balance from their own clients checking accounts with PATHWARD National Association bank in Sioux Falls, South Dakota. They unlawfully closed my checking account without my consent, then they kept/stole my $1,499 that was still in my checking account when their customer service representative, Erica, closed my account without my permission or consent to have done so. Someone else had lied to them about my Netspend visa debit card being lost or stolen, when it was not. That happened to me when I were visiting the area of Laramie, Wyoming. The greyhound bus station there inside of the Petro Iron Skillet truck stop convenience store is where that happened. Whomever stole my $1,499 stole it from my visa debit card with NETSPEND to purchase a brand new Apple iPhone, is what I had discovered after the theft. I filed a formal police report with Rapid City Police, South Dakota and Sioux Falls Chamber of Commerce, South Dakota because PATHWARD National Association bank is there. NETSPEND is absolutely terrible as a company and they employ illegal immigrants that can barely speak English as their customer service phone department. Terrible company. Their thievery scam is known as "Jaimie the cashier". Date of incident November 5, 2022.