Poor
Based on 17 reviews
Bonterra Guided Fundraising2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for? Guided Fundraising brings together all the tools, features, and guidance you need so you can confidently raise funds and build strong donor relationships. Get donor management, powerful communication tools, online fundraising features, and more—all in one integrated software. Plus, our best-in-class onboarding, customer service, and data migration are always included.
Bonterra Guided Fundraising (networkforgood.com) has 17 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
17 approved reviews, newest moderated first
Joey J.
They will re-up your subscription for a full year without warning and refuse to give you a refund (based on their agreement policies). While this is legal, it is extremely bad business practice and will leave a bad taste in your mouth.
Frances S.
I was lucky enough to receive a Jump Start scholarship to learn how to get the best from Network for Good at my last non-profit. It transformed our donor management, as we were still using spreadsheet donor lists, so I recommended it to a similar sized organization when I joined their board. We had a couple of hiccups early on getting the right package, but the excellent customer service team were on it and sorted it our for us. So now we are sailing along, building up our donor lists, sending out professional communications and using their great tools to up our fundraising game.
Reply from Bonterra Guided FundraisingAug 8, 2023
Hi Frances, Thank you for sharing your experience with us. I'm sorry to hear about your disappointment, and I have reached out to you via email to see how we can help. Hope to hear from you soon! - Kathleen Connelly
Bradley C.
Another great session with my coach! She is thoughtful, incite full and challenging. Always a pleasure!
Sherri F.
Easy to use, intuitive system, support at your fingertips, love the office hours.
Mike Taylor, CEO Three S.
Network For Good helped us raise the most money we have ever raised in a single year. The software is amazing and very user friendly! Customer support is very good. Affordable. Give them a try!
Rosa B.
Network for Good has changed our Outlook in fundraising, monthly newsletters and more and the coaches are so helpful. I love the system.
Reply from Bonterra Guided FundraisingJan 26, 2022
Hi Rosa, Thanks for the review! It's exciting to hear about all the ways our software has helped your nonprofit achieve its goals. It means a lot that you've taken the time to review us. These comments help us continually improve! Kathleen
Norm
Your information gathered is great, easy to understand do the client that donated the dollars, also good record keeping in Excel.
Katie D.
Great platform for donor management and communications. Takes some time to train on all functions but very easy to navigate once familiar with all functions. Network For Good staff was very helpful and quick with importing our contacts and helping with questuions.
