www.newark.comReviews of newark.com

Will charge you for expedited delivery, but if you didn't call in- then you will wait over a week for your part. POOR customer service- asked for help 2 per day for a week. Sent my stuff UPS ground after i paid for next day air.

Don't buy from this company!! I placed an order with this company. They promptly sent an acknowledgement with an estimated delivery. When I had not received what I had ordered, I sent them an email and inquired when I would get my order. The email reply came back from customer service that they would not be shipping the order because they don't supply that item. They never communicated this to me until I emailed them. I called Newark.com customer service today to discuss their email reply and was told by customer service that they were no longer valid item numbers in their system and didn't seem to care that they had taken my order had no plans to ship it and never have officially cancelled it! This is a very strange situation. Don't order from this company.

I made a an order with these guys for something that said in stock. I then received a confirmation email stating that I would not receive my product for at least 2 months!!! Are you serious?! I then called and spoke to customer service and told them that was too long. Before I could even ask to cancel my order the customer service rep replied " You want to cancel your order?" As if he knew that I was about to say it. I said yes. He then told me that he'd cancelled my order and that I should receive confirmation for the cancelled item. NO CONFIRMATION. I called today and the customer service rep says "We don't cancel orders." What do you mean you don't cancel orders? Why did your other rep say that he'd cancelled my order? The item won't get shipped out for another Month and a half!!! He didn't care, he didn't try and look at it from my point of view. He didn't try and look into it all. This leads me to believe that they are purposely doing this so that when I send it back they can charge me a bunch of bogus fees for restocking and shipping. Meaning the other guy lied about cancelling my order. No sir! Not happening. Bottom line is, find another company with better and honest customer service and faster shipping. The new company I'm dealing with has already shipped out my stuff.

I recently ordered 100 pcs. of this part 76P8858 -TMMS-105-01-F-Q-FS on 8/25/2016 that showed Newark had 200 pcs. in stock for OVERNIGHT DELIVERY. After 2 days I emailed you and got a response that the parts were back ordered and would ship on 9/7/2016. This is not the 1st time this has happened. It would be great if your website actually had some updates when you go to ORDER STATUS. It would also be great if you actually had the parts that were ordered on hand or show that they were back ordered as 99% of the vendors I buy from do. Our Engineering team counts on being informed on these things and this lack of communication puts our projects in jeopardy of major delays. Thank you for your cooperation, Regards,

Used to be our favorite supplier but the customer facing management staff has lost sight of the customer's value. Starting to see this in some of the staff as well. Most of the front line CSRs are excellent with great customer skills but it may not not take long for management's attitude to infect them. IT web performance ranks at the bottom of the industry.

Items was described as "will ship directly from the supplier within 2-3 business days." ,but items will shipped only after 12 days, because amount not exceed minimum supplier drop ship rate. So be ready to wait 3 week.

I placed an order for 3 things, all of which showed as in-stock. The items did not even get handed over to the shipper until TEN DAYS later. I emailed a few days before the items shipped, to try to find out what happened to my order. They didn't explain the delay, apologize for it, or even address the issue at all. They just said that they were not sure why I wasn't getting notifications. I won't be ordering from them anymore unless it is something I can't find elsewhere or don't care how long it takes.

I have placed multiple orders and the last two orders were NOT shipped on the date they said they would be shipped. They lie that the item will be shipped the same day. All they do is Print the label for UPS and say it was shipped. What a bunch of bull. The two orders met all the requirements to ship out and be picked up by UPS as stated on the companies website. The latest order was even place by phone and was told it would be picked up that same day by UPS. Once again like the last order only the shipping label was created but UPS had not picked up the package. I am so done with this companies lies.