Jeanine E.
They literally helped get most to all…
They literally helped get most to all of my credit card debt paid off !!! A lot of hurry up wait- and they did Excellent !!! Thank you!

Excellent
Based on 427 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Providing friendly and professional debt relief for consumers since 1999. Let New Era's experience and expertise help you settle your debt for less, saving you lots of time and money.
New Era Debt Solutions (neweradebtsolutions.com) has 427 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
427 approved reviews, newest moderated first
Jeanine E.
They literally helped get most to all of my credit card debt paid off !!! A lot of hurry up wait- and they did Excellent !!! Thank you!
Anita O.
I have nothing but positive feedback for all team members. It was a journey and they were all so helpful and thorough.
R M.
New Era helped me at a sensitive and brutally difficult time of my life: catastrophic health event costs. I was terrified and knew this industry had a lot of shady players, so much so that I did a ton of research and even worked with an advisor who led me to New Era. He was right: this is an extremely high-integrity family-run operation. I'm not sure I've ever had client service, respect, punctuality, overall professionalism and support in any other financial relationship, let alone one brought about by difficulty. Everyone on the team was beyond superb, the operation is well-run, there were no surprises, and I had an army of caring, thoughtful professionals advocating for me and supporting me. New Era helped me settle a frightening debt load for about 50% (maybe more) less than owed. While enrolled in the program, I pivoted from paycheck to paycheck living to a new job with more income and bonus, plus LLC consulting, which helped me exit the program early and get to greener pastures. I could not have done it without New Era.
ROBERT S.
A very heartfelt thank you to Greg, and the entire team including the lawyers at New Era. A very helpful and friendly staff. I was in debt up to my eyeballs. Three and a half years later, I’m completely debt free. They will work with you. They actually helped me feel happy again. I’m extremely grateful to the entire team
Mike
What I like about this company is they really seem to care about helping you and they are very personable. Alyssa was very patient and informative when I called with questions. I was apprehensive and unsure about doing something like this. She put me at ease and helped me take the next steps to start getting my debt under control. For the last year or so Nicole has been my client services representative and she has been very assertive in helping me to get accounts settled and you can really tell she cares about helping you. I believe to date the accounts have been settled are averaging 39% of what I owed-that is pretty awesome. We have had some challenges with one or 2 accounts but they are working diligently to find solutions for me and they are always there to help. This is why I chose them and highly recommend them.
Carolyn C.
I liked working with this company a lot!! They were very understanding, caring, and very friendly. I really liked that I had one person, Greg Smith who was my go-to person to chat about any concerns or questions. He was awesome!! He was very quick to respond. He was available via email or phone calls. I'm deaf and he was very accommodating using emails instead of phone calls!! I would highly suggest adding any extra money you might get (tax return, etc.) to your account. It really pays off. This company is very ethical. No hidden agendas or fees. I highly recommend them!!
Big B.
I'm not happy at all with my experience, was with New Era/Versita Law for over a year & only experienced upsells, slow settlements made & no clear explanation of how much of their fees were taken out of the account. I enrolled jointly with my wife & we had just over $20k in debt & only seen 3 accounts settled after I paid over $9k into the program! A complete waste of time & money, I had small debts with each creditor mostly under $3k & they barely did anything!
Karen L.
New Era Debt Solutions made a stressful situation feel a lot more manageable. Greg Smith was easy to talk to, super patient, and actually took the time to explain things in a way that made sense. I never felt rushed or judged, and he was always quick to respond when I had questions. It felt good knowing someone had my back and was genuinely trying to help me get things under control. Definitely a solid experience overall.