Shelley
Very clear and simple to make impressions at home
Very clear and simple to follow, to make the impressions at home via video call.
Reply from NewSmileOct 22, 2024
Thank you for sharing, Shelley! Our #1 goal is to provide high-quality care.

Great
Based on 708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
708 approved reviews, newest moderated first
Shelley
Very clear and simple to follow, to make the impressions at home via video call.
Reply from NewSmileOct 22, 2024
Thank you for sharing, Shelley! Our #1 goal is to provide high-quality care.
Selena S.
I was asking questions about the daily aligners, and I got plenty of help I needed. Maddy was super helpful, and very nice. I'm thinking of ordering the aligners.
Reply from NewSmileOct 22, 2024
Thank you for this wonderful review! Our goal is to give our customers an informative and exciting experience.
Seanna
Call went well, received helpful instruction . Impressions look good
Reply from NewSmileOct 22, 2024
Thank you for the high star rating!
Stacey K.
Lou was very encouraging and committed to helping me get usable impressions.
Reply from NewSmileOct 22, 2024
This review just made our day, Stacey! Thank you for sharing.
jordan L.
very nice and very good at walking you through each step.
Reply from NewSmileOct 11, 2024
This review just made our day, Jordan! Thank you for sharing.
ixmoto
Lou was amazing and made it easy
Reply from NewSmileOct 11, 2024
Thank you for the 5-star review!
Danielle S.
This company is a SCAM. They started taking my money March 10. I STILL have no product. They refuse to give me a refund. They never answer the phone. They ignore emails. They hide social media comments so they can trick other consumers.
Reply from NewSmileOct 8, 2024
Thank you for sharing your experience with us, Danielle. We sincerely apologize for any confusion and inconvenience you encountered during the process. Your feedback is valuable to us, and we take it seriously. Rest assured, we are working to improve our communication and ensure a smoother experience for all our customers. If there's anything specific we can assist you with, Please email us directly at [email protected]. We appreciate your understanding and patience.
Erin C.
Everything was smooth. No problem. The only thing I would fix is to give more options the impression trays
Reply from NewSmileOct 8, 2024
Thank you for your positive feedback, Erin.