Gary H.
Great response time
Great response time. Made the whole process go smoothly. Thaks to all.
Reply from Newtek BankJun 4, 2026
Thank you for your review. We are pleased to hear that our team provided you with an outstanding experience.

Excellent
Based on 445 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Newtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
445 approved reviews, newest moderated first
Gary H.
Great response time. Made the whole process go smoothly. Thaks to all.
Reply from Newtek BankJun 4, 2026
Thank you for your review. We are pleased to hear that our team provided you with an outstanding experience.
Chad
Customer service was great. Responsive, accurate, and fixed my problem quickly. I hope they keep up these solid standards.
Reply from Newtek BankJun 4, 2026
We appreciate your positive feedback and remain committed to maintaining these high standards.
Dawn C.
Michael Mann was amazing. I made a mistake regarding my account and needed to get a wire out right away. Mr. Mann walked me through the process and was able to get it expedited.
Reply from Newtek BankJun 4, 2026
Thank you for your positive review. We are pleased to hear that our team was able to guide you through the process and help expedite your wire request.
Thomas L.
Ja’Kira was very helpful in sorting out our problems getting our account set up. We are an elderly couple and our problems stemmed from our difficulties with technology and memory lapses. On multiple calls Ja’Kira was very patient, understanding and knowledgeable about fixing our mistakes. We are glad we switched to Newtek.
Reply from Newtek BankJun 4, 2026
Thank you for your thoughtful review. We are pleased to hear that our team was helpful in assisting you with your account setup.
Paul U.
Edward Trippett did an amazing job explaining the program and keeping us up to date.
Reply from Newtek BankJun 4, 2026
Thank you for your thoughtful review. We are pleased to hear that our team clearly explained the program and kept you informed throughout the process.
jmeacham
Great interest rates and great tech support. People like Biridiana are the reason why I stay with NewTek
Reply from Newtek BankMay 28, 2026
Thank you for your kind review. We’re pleased to hear our team provided a professional and seamless experience for you.
Kip R.
Ja'Kira in customer service was very helpful to expedite the transfer of funds between accounts. Overall my experience with Newtek has been very positive.
Reply from Newtek BankMay 28, 2026
Thank you for the review. Providing excellent customer support is always our priority. Thank you for choosing NewtekBank.
Larry M.
Great Experience... Patient, Professional and Knowledgeable. Stayed connected until my issue was resolved.
Reply from Newtek BankMay 28, 2026
Thank you for the positive review. Providing excellent customer support is always our priority. Thank you for choosing NewtekBank.