Newtek BankReviews of newtekbank.com

Katie was quick to respond, very professional, and provided all of the information I requested.

Needed help with a transfer. Mark S. was very helpful in explaining all of the options and what to look for.

I was hesitant at first to open the business account with Newtek Bank, even though I was made aware that Anderson Advisers greatly recommended doing so. Since I have great regards for Anderson Adviser, I went ahead and made my application, after successfully opening the first of my three LLC's with Anderson. It was a little struggle completing my first application, due to the stringent security and documentary requirements, but it was for the good, so I proceeded and completed it. At the advice of my advisors at Anderson, I was asked not to mix personal and business transactions to avoid future pitfalls, which I thoroughly understood. So, I opened a personal account, which took a little longer due to the addition of my wife as the joint owner/co-signer. This personal account took about two weeks to complete due to the time lag of sending and responding to secured messages through the Newtek portal. With the successful setup of the personal account, and better interest rate from Newtek Bank, compared to our Credit Union, I finally got relieved of the anguish, and looking forward to future dealings with Newtek Bank.

I worked with Katie Houston for a seamless experience opening high yield savings accounts. She answered all of my initial questions during a teleconference, as well as, handling all of the DocuSign activities. It was very helpful to have someone overseeing the process, which was quick and easy. I highly recommend Newtek Bank and Katie.

Katie at Newtek helped me with my issue in less than 24 hours. I was so impressed by the speed and accuracy of her support. I wish all banks and bank representatives worked this well!

It was a relief to get phone support in a timely manner. The rep I spoke to, Ja'Kira was extremely helpful, warm and efficient!

The assistance I received from Katie, Tier 2 Support Agent, helped set my mind at ease when a transfer disappeared! She assured me it was the other bank, not Newtek, that cancelled the transfer. It truly made me happy to get Katie's messages filling me in on what was happening with my money. Much thanks to Katie!

Ka'Jira was an absolute professional helpful and efficient. I had never encountered a human on chat. Ka' Jira needs a bonus and a raise. I would recommend NewTek customer service.