Excellent
Based on 499 reviews
New World Diamonds4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
499 approved reviews, newest moderated first
AndreaH
Beautiful diamonds! Can’t tell the difference between these lab grown diamonds and my engagement ring, which is a traditional diamond. Excellent quality!
Reply from New World DiamondsJun 20, 2020
Hi AndreaH Thank you for the helpful feedback. We love to hear about the quality of our product! We hope to work with you again.
Dacko
I was skeptical! There are so many questions that come up when diamond shopping that I felt a little overwhelmed. I shopped around locally and online to find the right ring. The local jewelers were helpful and made me feel relaxed while shopping. And I was about to buy a ring from them. I had been shopping 2 better known online companies and I found New World Diamonds. I was nervous about buying online at all because I couldn't see the ring in person first. The diamond I chose from New World Diamonds was considerably larger than the ones I looked at locally and on the other online dealers, and the cost was tremendously better at New World Diamonds. So, I decided to take a chance. I thought I could fight with them for a refund if needed. I was pleasantly surprised. I texted and called them and they helped me with a few details and made sure I had the ring very quickly. I was surprised at how quickly it arrived. And when it arrived, it was even MORE BEAUTIFUL than I expected. It's the perfect ring. And I now have a jeweler I will be purchasing from all the time! Thank you NWD! -Steven
Reply from New World DiamondsJun 20, 2020
Hi Steven Hudacko We are grateful for your support and willingness to write a review. We are super excited to learn that you are happy with your purchase! We hope to hear from you soon. We look forward to assisting you in the future. And thank you so much for trusting NWD. All the best.
Cat S.
The ring was beautiful but I needed to resize my ring. The customer service was very helpful so it was worth the wait. I’m happy with the experience and would shop again.
Reply from New World DiamondsJun 20, 2020
Hi Cat S We are super excited to hear you feedback and excitement for your diamond ring! We hope to work with you again in the future. Thank you for trusting NWD. All the best.
Steven
I spent a lot of time researching different companies before I settled on New World Diamonds. They came through perfectly. The color and look of the diamond studs exceeded our expectations. But the most important parts was their customer service. The studs were too large in diameter for my wife's ears. One phone call and they provided me with a return shipping label. The turn around time was fantastic. The communication was spot on. A great company to do business with.
Reply from New World DiamondsJun 23, 2020
We are grateful for your support and willingness to write a review. We are super excited to learn that you are happy with your purchase, And thank for trusting NWD! We hope to hear from you soon. We look forward to assisting you in the future. All the best.
Audrey D.
Fantastic customer service and assistance!
Reply from New World DiamondsJun 20, 2020
Hi Audrey DeShields We love hearing from happy customers! Thanks so much for your business and feedback. All the best.
Rodney D.
Great communication and item was as described . I will buy again in my future purchases.
Reply from New World DiamondsJun 23, 2020
Hi Rodney Dison Thank you for the support and great feedback. We look forward to assisting you in the future. All the best.
Paulette Y.
I love my diamond hoop earrings. They are well-made and very sparkly!
Reply from New World DiamondsJun 20, 2020
Hi Paulette Yousefzadeh Thank you for the great review! We value your feedback and appreciate the opportunity you gave us. Have a wonderful day! All the best.
Katie B.
Exceeded my expectations!
Reply from New World DiamondsJun 20, 2020
Katie Briggs We are super excited to learn that you are happy with your purchase! We hope to hear from you soon.
