Great
Based on 787 reviews
Next Vacay4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Next Vacay helps savvy travellers - just like you - find the best flight deals from their home airport to dream destinations around the world. Whether you’re a solo-backpacker, family vacay-hunter, honeymooner, bucket list checker or romantic weekender, we've got a deal for you.
Next Vacay (nextvacay.com) has 787 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
787 approved reviews, newest moderated first
Michael S.
Yes,I am new member and I am 100% confident with faith and trust from a certain source, and I am super excited to be producing more positive reviews in the future 😉👽
Reply from Next VacayAug 16, 2021
Happy to have you with us, Michael! Thanks for taking the time out to leave us a review, and we can't wait to help you score your first deal! :)
Michael B.
I've used them twice so far - first 3 years ago to go to Kenya for $600, and now I found tickets to LA from North Carolina for only $175! If you're open to going wherever the wind takes you, they're an amazing service to just watch, and I've saved far more than I spent on them.
Reply from Next VacayAug 13, 2021
That's fantastic, Michael, Kenya must have been amazing! We're so excited you've booked another trip with us and will be flying out to L.A. for so cheap! We're always on the lookout for the best deals, and we're so happy we've helped you save so much money on these flights. Happy traveling, and here's to many more trips down the road for you! :)
Isuru S.
Utterly useless for flights from Canada.. You can find much better deals directly on air canada or west jet sites..
Reply from Next VacayAug 2, 2021
Thanks for taking the time to share your feedback with us, Isuru. Please know this is not at all the kind of experience we want you to have. Our deal hunters work hard to find the best deals available from all the airports we service, and we look for only the highest quality of deals to share, taking into account pricing, availability, comfort, and more. Though deals and availability can fluctuate depending on your departure airport, we closely monitor each airport to ensure our members are receiving the best deals available and that those deals are conveniently delivered to your inbox so you don't have to spend time searching for them yourself! That said, we understand our service may not be for everyone, which is why we offer a 30-day free trial and then a 6-month money-back guarantee so members can request a refund if our service isn't a good fit. If you have more feedback you'd like to share about your experience and what didn't work for you, we'd love for you to get in touch with our team at [email protected] so we can address your concerns and any issues. Though we're disappointed you weren't pleased with your experience, we always appreciate the opportunity to learn from our members and continue to improve our service!
Stephanie
I’ve been a NextVacay member for a few years, and have snagged amazing flight deals because of them. Just yesterday I booked round trip to St. Maarten for $330 in September for my wedding anniversary! Thanks a ton guys!
Reply from Next VacayJul 16, 2021
That's so exciting, Stephanie! St. Maarten sounds like the perfect getaway to celebrate your anniversary! :) We're so happy you've been able to use so many of our deals, and we look forward to helping you fly to many more places in the future! Have a great time in St. Maarten and happy anniversary!
Jenny
My family of four was able to book a fantastic vacation to New York City this December for less than $100 a person! We booked our tickets through Delta's website so this is legit. We are so excited!!
Reply from Next VacayJul 8, 2021
Sounds like you've got some awesome plans for this coming December, Jenny. We're so excited we could help make this trip happen and help your family save big! There's so much to do and see in the City that Never Sleeps, those extra savings will definitely come in handy :) We hope you and your family have an unforgettable trip, and we can't wait to see what other adventures are in store for you!
Becca B.
We got a Next Vacay email for a R/T 2020 fall flight from Minneapolis to Tokyo for $425. We didn't end up going with the dates they mentioned, but it got us looking... locked in that day for $498 R/T in April of 2021. Next day they were over $1700 each. Great deal, and glad for the email because you need to lock in fast! Thank you!
Reply from Next VacayJun 28, 2021
Wow, talk about 'in the nick of time.' Looks like you scored those tickets at just the right moment! :) We're glad that alert gave you the jumpstart needed to find your perfect getaway and that you were able to score such great savings on the date that works best for you! Japan in spring will be absolutely amazing, and we hope you have a fantastic time exploring Tokyo next year. Happy traveling, Becca!
Gen
Do not waste your time !!! This company is a sham. They want your info to sell- that's it. You get nothing! After almost a week with ZERO results offered, I was forced to email to inquire why. They offered the explanation that the airlines weren't opening up flights due to COVID... Total and Complete Bullsh!t. I live in a major hub city. I fly often. ALL the airlines here are busy with flights right now. So,NEXTVACAY gets $$ from your email, card info, name etc, and if you aren't diligent enough to schedule a cancellation email a few days before trial ending, they will absolutely Keep Your $25 a year. Imaginethe 100s of 1000s of people wanting a deal because the airlines arent offering consumers awesome rates anymore because of the COVID VACCINE!;! Don't be a 🤡 like me and give them your info on the cover of "free trial". Nope your way to the airline directly. That is where the cheapest rates are. ****Edit after their response: Wow, I got more out of this sham by leaving an honest review than I did being their customer. They say they only share info with necessary parties.. but if we book it ourselves, whom do you need to share the info with? Apparently everyone on the internets as you attempt to Dox me with where I live in your response. Who are these "necessary" parties and why would they need it? Also, why is it necessary to request a log in EVERYTIME WE SIGN IN? If this company spent more time being available,transparent, and honest in dealings and less trying to be PETTY AF in review sites, MAYYYYYBBBEEE they wouldn't have negative reviews. *This is how you are treated by this company. Buyer Beware
Reply from Next VacayJun 23, 2021
Thank you for taking the time to share your feedback. Gen. While we're sorry to hear our service did not live up to your expectations, we do understand that our service is not for every traveler, and we're continually working to improve and offer new features and options to support our members' dreams of travel. To be clear, we do not sell our member's information. Ever. Our full Privacy Policy is available on our website and visitors may review the details of how, when, and why their information is collected there at any time. Your information is only ever shared with necessary parties, and it is never sold for profit. We are a 100%, member-supported company and that money is charged with member's full consent and knowledge. As for the fact that you did not receive any deals while signed up, we do want to clarify that your account was created on Sunday, June 20th and canceled earlier today on June 23rd at your request. Most members generally receive their first deal within 3-4 days of signing up, but specifically, in the 3 days you were a member, we did not find any deals out of your airports which met our standards for the quality of a deal we'd share with our members. Because we take care to only send quality deals out to our members, the frequency of deals can vary from airport to airport and from week to week, which is why we offer members a full 30-days to experience our service, receive our deals, and decide if it's right for them. If members do not cancel prior to the end of their free trial, they will be charged the $25 USD membership fee, as they agree to at signup. However, if members decide they wish to cancel after the free trial ends, they can still absolutely request their money-back for a full 6-months after being charged. This information is clearly displayed on our website at signup and included in our Terms of Service. We're fully dedicated to finding our members the best deals on flights that offer the most savings to incredible destinations all over. Additionally, once we find those deals, we send our members directly to the airlines to book them, so our members can safely and securely finalize their booking with the airline in charge of their flight. We're sorry we only had you as a member for such a short time you weren't able to fully experience our service or see the deals firsthand. If you have any other questions or concerns you'd like for us to address, please don't hesitate to contact our support team at [email protected] so we can help. Edit: We take care to reply to all customer inquiries and feedback fully. These concerns were not brought up in the chat you had with our support team, so we had no opportunity to address them there. To clarify on necessary parties, we are referring to third-party sites such as Stripe, which we use to process members' subscription payments. Each of the parties and their purpose are listed completely in our Privacy Policy. As for personal information, we did previously mention your departure airport, as this is a general area used by members located both directly in the city and the surrounding area as well. That information was not meant to be used against you, and we have now removed it from our original reply.
Fran G.
Because I started my membership just before covid I was unable to use any of the suggested deals in 2020 so I have no insight if the deals are good or not. I did not realize when I signed up I "agreed" to auto renewal. I was charged for a second year, which I did not want. When I tried to cancel they said I had "agreed" to renew and that they would still refund IF I had requested within 14 days of the charge. I didn't even know I was charged until I got the bill 25 days AFTER the charge. SCAM!
Reply from Next VacayJun 21, 2021
Thanks so much for sharing your feedback with us, Fran. We're very sorry to hear your experience hasn't lived up to expectations so far. I can assure you we're not a scam. Due to the pandemic, we know a lot of our members were not able to take trips they had planned and dreamed of for 2020. Many airlines were forced to close down international routes due to lockdowns and travel restrictions in place at various destinations, so many of the deals sent over the past year were to domestic locales. However, our focus remained on finding amazing, quality deals to help our members save big on their travel. Of course, many members signed up in 2020 not knowing the huge changes to travel that would come about. However, as always with our service, any member who was within 6 months of their first membership charge date was eligible to request a refund at any time within that 6 month period. This info is made clear before and after signup and clearly displayed in our Terms of Service. Along with that information, we do include that our subscription is annual as well, meaning it renews every year on the date of your first charge. This information is highlighted on our website, in the welcome emails we send to your inbox, and again, in our Terms of Service. Members are able to cancel their subscription at any time before renewal if they don't wish to be charged for a second year, or turn off the auto-renewal feature. This can be done directly from your member account, and a link to your account is included in every deal email we send, or you can request assistance from our support team if you need help making any changes. We never received any complaints or requests for assistance, and your subscription was never canceled, so your membership remained active and renewed on its set renewal date. Our records show that our deal alerts were delivered and consistently opened, both before and after your renewal took place. Because your request came after renewal and outside of the grace period offered, that made the membership charge in question ineligible for a refund. However, if there are extenuating circumstances you'd like to make us aware of or any information that was not included in your initial email, please contact our support team at [email protected] so we may assist you further. Thank you.
