Average
Based on 45 reviews
Nimomodel3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NimoModel is an independent online store specialising in scale aircraft models for aviation enthusiasts, collectors and gift buyers. Our collection includes passenger aircraft, cargo aircraft and private jet models in a variety of scales.Depending on the individual model, features may include detailed exterior liveries, visible cabin interiors, removable landing gear, opening sections and sound-activated LED lighting. Specifications, dimensions and included features are clearly stated on each product page.We offer international shipping to supported destinations, order tracking and customer support by email. Eligible purchases may be returned within 30 days in accordance with the return and refund terms published on our website.
Nimomodel (nimomodel.com) has 45 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
45 approved reviews, newest moderated first
悠斗 酒.
手違いにより別の機種が届いたのでサポートに問い合わせたところ、すぐに交換対応していただけるとのことでした！ 対応が素早くて助かりますし本来の機種が届くのをとても楽しみにしています！
Reply from NimomodelAug 2, 2026
こんにちは。 このたびは、素敵な5つ星レビューをお寄せいただき、誠にありがとうございます。 誤って別の機種をお届けしてしまい、ご迷惑をおかけしたにもかかわらず、サポート対応について温かいお言葉をいただき、大変うれしく思っております。 正しい機種の再発送はすでに手配を進めております。お届けまで責任を持って確認いたしますので、どうぞご安心ください。 本来ご注文いただいたモデルが無事に届き、長くお楽しみいただけることを願っております。 NimoModelをお選びいただき、誠にありがとうございます。 よろしくお願いいたします。 NimoModel
Salvage
I paid for express shipping, which advertised the product being delivered after 3-5 business days after shipping, so far it's been 10 days and I still don't have the model which is beyond what it should be even for standard shipping. When I complained they only offered a $10 rebate on the shipping, which despite saying would take a day still hasn't been given after 2 days. So yes, don't bother shelling out money for express shipping because they won't or can't be responsible for delays from China or anywhere else.
Reply from NimomodelAug 2, 2026
Hi, We’re sorry that your express delivery did not arrive within the advertised timeframe. Your order was shipped during a period of severe typhoon weather, which caused disruption to international air transport and delayed a number of shipments. Although the parcel was sent using an expedited service, extreme weather and subsequent carrier backlogs affected the final delivery time. We have already contacted the logistics provider and requested priority handling for your parcel. We will continue monitoring the shipment until it is delivered. The $10 shipping refund has already been submitted. Refunds do not always appear immediately after processing and may take approximately 1–3 business days to be reflected, depending on the bank or payment provider. We understand that you paid extra because you expected a faster delivery, and we are genuinely sorry that the service did not meet that expectation. Best wishes, NimoModel
Marco H.
The delivery has not arrived yet and there is not tracking option. Feels like I have spent 160 Euros for nothing.
Reply from NimomodelJul 9, 2026
Dear Marco, We sincerely apologize for the delay and understand your frustration. Your order was placed on June 27. We packed and handed the parcel to the logistics provider on June 28, and it was scanned and dispatched on June 29. Due to recent typhoon-related disruptions affecting air transportation, the parcel was delayed in transit. It arrived in Germany on July 6 and was selected for a routine customs inspection on July 7. After being released normally on July 8, the package has now reached the delivery center and is waiting for local delivery. We are closely monitoring the shipment and will continue following up until it is successfully delivered. Thank you for your patience, and again we are truly sorry for the inconvenience caused. NimoModel Support Team
Albino P.
Have not been able to track my order, nothing available.
Reply from NimomodelJul 7, 2026
Dear Albino, Thank you for reaching out, and I’m sorry for the inconvenience. We have checked your order. Due to flight delays caused by Typhoon Bavi over the Pacific, the shipment was temporarily delayed. This was a weather-related situation outside of our control. As soon as we noticed the issue, we immediately arranged a new flight route and updated the tracking number to keep your package moving. Your order is currently on its way to the United States. Please rest assured that your package is still in transit. The tracking information should update once it is scanned by the carrier again. We will continue to monitor the shipment for you. Thank you for your patience and understanding. Best regards, NimoModel Support
P.N
Sold things that they didn’t have. I ordered a plane for my sons birthday several weeks before the day but they couldn’t deliver in time.
Reply from NimomodelAug 2, 2026
Hi Petter, We are truly sorry that the model you ordered was not available and could not arrive in time for your son’s birthday. The product was shown as available because of an inventory synchronisation error, but the standard version was unfortunately already out of stock when your order was being prepared. As soon as we discovered the issue, we contacted you and offered either a free upgrade to a premium version or an alternative model, together with priority shipping. We fully understand that ordering several weeks in advance should have been enough, especially for such an important birthday gift. We sincerely apologise for the disappointment and inconvenience this caused you and your son. Thank you for giving us the opportunity to resolve the issue. Best wishes, NimoModel
