Great
Based on 43 reviews
Ninja Promo4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninja Promo is a full-service digital marketing company built around subscription-based dedicated marketing teams. We replace scattered agencies and freelancers with a cross-functional team of strategists, designers, content creators, media buyers, and analysts working as your own marketing department. We cover strategy, design, creative and content (including video), performance marketing, SEO, paid media, social media, influencer marketing, PR, web and landing page development, and analytics. Our research-driven, cross-industry approach has delivered results for B2B, SaaS, crypto, fintech, e-commerce, iGaming, AI, and more.
Ninja Promo (ninjapromo.io) has 43 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
43 approved reviews, newest moderated first
Marisa G.
Small business launch I had a really good experience through the whole process with the sales and project manager, Helge. He was excellent creating a timeline of the project and meeting all tasks on time. He helped me to stay on track and now my website and business has successfully launched after three months of working with Ninjapromo. I recommend the services.
István P.
I found many good services through the articles they wrote, especially in the crypto segment. It's a very useful website in my opinion.
Ruben S.
Disappointing experience with NinjaPromo. I chose them because the sales manager said they would be a perfect fit, but it did not go well. From the start, there was no clear contract, and I had no idea how they track hours or handle payment. Their website audit made no improvements to my site. Their ad campaigns were set up poorly, and they never really understood my industry—even though I spent a month explaining my work as a digital intermediate colourist. The LinkedIn ad also took a month to launch. Communication was difficult since I could not speak directly to the people actually doing the work, which they never mentioned before I signed up. A Google Ads rep later called me and confirmed that my ads were set up very badly. After spending over two months with NinjaPromo, I ended up with zero leads and lost both time and money. They did not offer any fair solution or refund. I cannot recommend them based on this experience.
Reply from Ninja PromoDec 5, 2025
Hi there 👋 This story is written so convincingly that we almost believed we had run a full digital intermediate colourist project. After checking our CRM and contracts, there is no client in that niche on record. If this is a genuine case under another name, please email [email protected] so we can verify and address it. Team NinjaPromo 🥷
Ofek Shilon H.
Absolutely the worst agency experience of my career. After paying €15,000, it became clear they have no clue what they're doing. They promised expertise in our industry (trading) but delivered an uncoordinated mess of freelancers with zero collaboration between them. We contracted them for SEO, PAID ADS, and influencer marketing. While the SEO was passable, everything else was embarrassingly poor quality. Their sales managers make grand promises the team has no ability to fulfill. Stay far away from Ninja Promo! I never write reviews like this, but I feel genuinely robbed. They took our money with no way to actually help us. Complete waste of €15,000 and months of time we can't get back. I've worked with many agencies, but this felt like a sophisticated scam operation rather than a professional marketing firm.
Reply from Ninja PromoDec 5, 2025
Hi there 👋 Reading phrases like absolutely the worst agency experience and sophisticated scam is brutal for any team, especially one that actually lives on Zoom calls and inside dashboards, not in hiding. Still, thanks for sharing your perspective. On the claim that we have no clue in the trading niche. Trading and forex are some of the most regulated and competitive spaces you can market in. We do work with trading brands, and not every test wins or even passes compliance and traffic realities. If it felt to you like there was no clear thinking behind what we did, then at the very least our reasoning around structures, audiences and creatives did not come across clearly. That is not how we want our work to feel. On the idea of an uncoordinated mess of freelancers. Our model is a dedicated team with a PM, strategist and specialists. In practice that can mean several people across SEO, paid and influencer marketing. Internally this runs on one backlog and shared goals. The fact that you describe it as zero collaboration tells us that what you saw from the outside did not reflect the structure we see on the inside. On SEO being just OK and paid and influencers being very poor. We are glad you found parts of the SEO work acceptable, but of course that is not the whole picture in a 15 000 euro engagement. Performance in trading depends a lot on offer, landing pages, tracking, platform limits and risk. That is context, not an excuse. If campaigns or influencer choices felt weak on your side, then something was clearly misaligned between expectations, setup and outcomes. On the gap between sales and delivery. Our intention is that what sales presents and what the delivery team does are the same story. If you felt you were sold a perfect fit and experienced something very different, then expectations and reality did not line up. This is exactly why we prefer written scopes, roadmaps and clear constraints from the start. On calling the whole thing a scam operation. Words like scam have weight. On our side there is a registered company, long term clients and published case studies in trading and fintech. Bad fit is possible. Disappointment is possible. Putting us in the same bucket as scammers is not something we agree with, and if you are open to it, we would rather walk through what was actually done and how the budget was used. We cannot discuss your account details here, but if you want to go beyond headlines, please email [email protected] with the subject "Trustpilot trading review 15000". A senior lead, not sales, will review what was agreed, what was delivered and how the spend was split between SEO, paid and influencers, and respond based on that, not assumptions. You are absolutely entitled to your opinion. Our job is to make sure the next company that hires us for SEO plus paid and influencers in trading has a much less dramatic story to tell. Team NinjaPromo 🥷
Emre
At Magma we're happy to work with Ninja Promo team! Good services, we work mostly on designs and Video production and the deliverables and made on time and with good designs. Not a lot of back & forth the workflow is pretty slick
David C.
What I appreciate about NinjaPromo is their honesty and transparency. Even when we had occasional delays with payments, they managed the budget well enough that it didn’t affect the campaign’s results. They’ve been easy to trust, and they always delivered what we asked for and explained everything along the way.
Abraham A.
I’ve been really happy with NinjaPromo’s work. I hired them a few months back, and they handled everything well, keeping me updated throughout. They always had solutions ready for any issues that came up, which was nice. Overall, they did more than I expected, and I’ll definitely use them again for future projects.
Ethan L.
The subscription model was great for us. We mainly focused on SEO, which was implemented efficiently, with careful consideration of our niche and competitors. Stacy, our PM, made sure everything ran smoothly, and I liked that payment was tied to actual working hours. It’s been a reliable service for us.
