Poor
Based on 24 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Noble Collection is the official licensed creator of movie merchandise, specializing in finely crafted treasures, movie props and collectibles.
Noble Collection (noblecollection.com) has 24 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
24 approved reviews, newest moderated first
First F.
Absolutely rubbish. My daughter had saved hard for her £60 noble collection gift cards. When she came to buy something she was told that they had expired. They only care about money so they didn't care about my childs feelings.
Karis
Ordered the monaco jacket. Looks nothing like the pictures and is such poor quality. It also has a brown zip lining. Tacky! By the time you request and refund and sell it back to china its not worth the money! Stay clear of this website!
Rachel W.
You have to email to request a return- the email bounced and says the account had been suspended?! Left with a cheap looking jacket that looks NOTHING like the photos!!!
Elizabeth G.
Do not make a purchase from Class Noble. It’s cheap tat from China that not only takes 3 weeks when the website says 5 days. It’s nothing like the images. They steal images from other brands. Then if you want a refund you need to spend ridiculous money returning it to China. Not worth the time or money. Poor quality
Caroline
Bloody hell fire. Really looking forward to receiving the ‘structured dress’ found on TikTok. Received after about a 3 week wait. Completely the wrong product (nothing like the images). Fabric flimsy and see through. Gutted Customer service seem to be responding well - though returns have to go direct to China… yet to ascertain if further cost will be applied but will be refuting any additional costs considering the product was nothing advertised
TRACEY D.
I truly cannot recommend Noble Collection enough, the quality is amazing, the packaging is so good, everything arrives safe and if I need any more help customer services are always helpful, my only criticism is the quality is so good I always want more lol
Aaron
I have purchased many items from the Noble Collection, and I would say it has always been a smooth process with the items being of a great quality. If I’ve ever had issues - which there haven’t been many of - customer service has always been perfect and helpful. I recently got a Harry Potter Firebolt replica - and I love it! It’s fab and just looks amazing! Came promptly and well packaged too. The *only* reason why I haven’t given them 5 stars is because the Firebolt did not come with instructions - it would have been super helpful to have even just a small 1 pager, explaining putting the Firebolt together and the mount. One other reason I would take away a star (or maybe call it 4.5 stars if I could), is because a number of items are frequently out of stock; there is not much communication in terms of things like when to expect stock (which would be helpful). Otherwise, in summary, I would 100% recommend shopping with Noble Collection (and I’m referring to the UK site).
J-D M.
I’ve been shopping with The Noble Collection for years from both the UK and USA. Product quality is usually high, but in the USA their website and processes are very outdated. I’m glad they’ve expanded into physical stores and more mainstream online platforms over the last few years, but they still seem over-reliant on phone lines and traditional catalog shopping. Hopefully they’ll modernise the website (e.g., easier voucher use) in the near future. You have to call the customer service number to use a gift certificate/coupon, and the customer service staff member I spoke with frankly sounded half-asleep and very blunt. Gratefully he remembered his pleases and thank yous, even if he did hang up before waiting for me to reply after I asked to cancel my (time consuming) phone line order until a later date. There isn’t much international flexibility if you’d like to order US to UK, or UK to Europe, etc., but they may be able to arrange it for you via phone. Even so, it does not feel secure to give credit card details over the phone in the present day. What I wish most is that they’d bring back collectibles from their back-catalogue, or offer them on special order; they used to have some very impressive pieces which I wish I had another chance to pick up. Repair/customer service options are also very limited for discontinued items you might own, which is frustrating as natural wear and tear occurs over time. But overall, a fair place to buy collectibles, even if it’s easier to buy them from other outlets than TNC’s own website.
