Excellent
Based on 171 reviews
Noble Knight Games4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!
Noble Knight Games (nobleknight.com) has 171 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
171 approved reviews, newest moderated first
CT
Just had a terrible time using this company. Wouldn't recommend.
Reply from Noble Knight GamesJul 25, 2024
We're sorry to hear about your experience. Don't hesitate to contact us directly so we can understand what went wrong and work to make it right. Your feedback is important to us.
Clever N.
Three orders recently from them. Well packed, the used items were in great shape, and the shipments were complete
Reply from Noble Knight GamesJul 25, 2024
Thank you for your positive feedback! We're glad your orders were well-packed, and the items met your expectations. We appreciate your support and look forward to serving you again.
Paul M.
Unfortunately the product did not have all the components and they claimed it was near mint condition. Rule books for the game were missing and on further investigation looks like they are selling it separately to potentially gain a few extra dollars out of the set. They would do best to either describe fully or provide a photo of the contents. Without this it seems its a gamble to shop here.
Reply from Noble Knight GamesJul 25, 2024
Thank you for your feedback, Paul. We apologize for the missing components and any confusion caused. We strive for complete transparency and will work to improve our descriptions and include photos of contents. Please get in touch with us directly so we can make this right for you.
Frank W.
Noble Knight Games has been great to do business with. I've purchased some new games as well as some used products in wonderful condition that I've really enjoyed. I had a couple of times where a little "extra help" was needed and they were very responsive and resolved everything above and beyond expectations.
Reply from Noble Knight GamesJul 25, 2024
Thank you for your kind words, Frank! We're thrilled you've enjoyed your purchases and that our team could provide the extra help you need. Your satisfaction is our top priority, and we look forward to serving you again.
Stephan Z.
Ordered reduced item (2 same games). No order confirmation received. Only one game delivered. Claims in retrospect that the game was not reduced. One game arrived damaged due to poor packaging.
Reply from Noble Knight GamesJul 25, 2024
Thank you for your feedback, Stefan. We apologize for the issues with your order. Please reach out to us directly so we can address the missing game and the damage caused by poor packaging. We're committed to resolving this for you.
Finn S.
Everything came as advertised. Would purchase again
Reply from Noble Knight GamesJul 25, 2024
Thank you, Finn! We're glad to hear everything met your expectations. We look forward to your next purchase!
Xan Dar W.
Used games is not what this buisness does well. Their customer service was good but the overall experience was not. I purchased a used game from noble knight games via eBay. The game was not in the condition that was listed and was much worse than listed, missing parts, and came as a total unorganized mess. I reached out to noble knight but there wasn't much they were willing to do. My options were a $15 discount or to mail the game back to them for a refund but the cost of shipping I paid to get it here combined with the cost to ship the game back and all the wanted time outweights the value of the game. This was for an out of print game but for $50 more I could have gotten it new, complete, and with none of the headache. I have bought alot of used games and this is the first time it was in such bad shape that I had to contact the seller. They should have owned the mistake and made it right.
Reply from Noble Knight GamesJul 25, 2024
Thank you for your feedback, Alexander. We apologize for the condition of the game and any inconvenience caused. We strive for accuracy in our listings and regret that we fell short in this instance. Your comments are valuable, and we'll work to improve our process. Please reach out to us directly so we can discuss further resolution options.
Rain H.
I tried selling them a great bundle of games all un-used some in original packaging and I got lowballed so bad that it was quite offensive. Do not sell games to these people. Buy all the games you want though I'm sure they have great deals but selling is not worth it in the slightest.
Reply from Noble Knight GamesJul 25, 2024
Thank you for your feedback. We apologize that our offer did not meet your expectations. We strive to provide fair prices based on market demand and conditions. We appreciate your understanding and hope you'll consider us for future purchases.
