Excellent
Based on 312 reviews
nolaninterior.com4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nolan Interior is a bootstrapped e-commerce company revolutionizing the market for sofa covers. We designed our covers to empower families to embrace life's messiness while maintaining a comfortable, safe, and beautiful home. They are easy to install, machine washable, offering an affordable, stylish and convenient solution for families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions committed to create and provide products that make homes safer and your everyday lives easier. It’s an exciting time here at Nolan Interior.
nolaninterior.com (nolaninterior.com) has 312 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
312 approved reviews, newest moderated first
Kimberly Marrero W.
Great customer service!
Reply from nolaninterior.comApr 6, 2026
Thanks so much for your kind words! 😊 We’re thrilled to hear you had a great experience with our customer service. It truly means a lot to us, as we always strive to provide the best support possible. If you ever need anything, we’re always here to help. Thanks again for your support!
Holland H.
I’ve ordered from them before, and even though they’re expensive for what you get, they work. But I am extremely wary after my recent experience. Product is not here and tracking has stalled, customer service has been of NO help. It was an expensive order and they have been completely unhelpful. Ship time was a month, which is beyond frustrating. I’ve tried to explain I ordered a month out for houseguests and they literally do not care and will not help. Edited to add- again, it’s not my second order. It’s probably my 5th, at least 4th. And last. The covers are fine, but I tried a different texture and they cost a lot more than the ones we’ve ordered in the past….which I see on Amazon now for a fraction of the price. Why on earth a domestic package would take a month to get to Oahu is beyond me. I can’t fathom what rate they use. The response below is ineffective…telling someone to track a package that hasn’t updated in a week isn’t helpful.
Reply from nolaninterior.comMar 25, 2026
Hi Holland, We understand how frustrating delays can be, especially when you were waiting for an important occasion 😔. Our team has been actively assisting you via email and providing updates throughout the process. By the way, your order was delivered just one day after this review was posted ✅. We hope you’ve received and are enjoying the covers! We realize waiting for a shipment to Hawaii can be challenging, and while we did our best to keep you updated, we really appreciate your patience. We’re confident you’ll be happy with the covers themselves, especially as this is your second order with us. We’re always here to help if you need anything else.
Tanya H.
I should’ve known better than to order something I saw advertised on Instagram. Delivery took weeks as it was from the US, which wasn’t stated on the website which appeared to be a UK company. I ordered charcoal grey and the covers delivered were a light grey and they had a pattern on which wasn’t shown on any of the pictures I saw. Unable to return as they’re based in the US
Reply from nolaninterior.comMar 25, 2026
We’re sorry to hear you’re unhappy, but we do need to clarify several important points regarding your order. First, your order was shipped on February 22, 2026, and delivered on March 3, 2026, which is 7 business days in transit (excluding weekends) 📦. This is well within a normal international delivery timeframe and not “weeks” as stated. Second, we are a US-based company, and we are fully transparent about this. Our website clearly lists our business details and location. We do not present ourselves as a UK company, and we’re not sure where that impression came from. This is something that could have been easily verified prior to placing your order. Regarding the product itself, we also want to clarify: We do not offer a color called “light grey.” You specifically ordered charcoal grey in our Classic collection, which does include a visible pattern. The pattern is clearly shown in the product photos on the website. It seems there may have been a misunderstanding, possibly with our Miracle collection, which offers a different (non-patterned) style—but that is not the item that was purchased in your order. Lastly, we did not receive any prior message from you regarding concerns about the color or design. We’re always happy to help and clarify before or after purchase, but we need customers to reach out so we can assist. We always aim to be as transparent and accurate as possible, and in this case, the item delivered matches exactly what was ordered.
customer
I purchased the upgraded Magic Covers expecting them to be durable for everyday use, but they started snagging in under a year. Customer service pointed to their policy and wouldn’t offer a replacement or meaningful resolution—just a small discount toward buying more. For a premium product marketed around durability, this was really disappointing. Sharing in case others are expecting long-term performance like I was. The customer service rep was super unhelpful. Expensive covers for very low performance. Would not recommend. Editing my review based on their response - I mentioned long term performance, which is what is expected. The lack of ownership and accountability from this company is very poor. I received a notification saying they flagged the review did not belong to them (not that it was unfair, it specifically said it did not belong to the company), then they replied. Check out their reviews on BBB! Wish I had.
Reply from nolaninterior.comMar 25, 2026
Hello! We’re sorry to hear you’re disappointed and truly appreciate you sharing your feedback. Your covers were used for over a year of long-term, everyday use, and the wear you’ve described is consistent with that. While we stand by the durability of our products, all fabrics naturally show signs of wear over time. Even though our policy doesn’t cover replacements after long-term use, we offered a goodwill discount as a courtesy, which we hope you can recognize and appreciate. We have thousands of customers who’ve used our products for over a year and remain very happy with the quality, so handling and usage can make a real difference. We just hope what happened to your items is not due to any fault of ours, but rather everyday usage and handling inside your home, which we cannot see or control. We also hope you respect our policy to be fair to everyone who understands it. We flagged your review because it appeared unfair, focusing solely on not receiving the refund or replacement you were hoping for, despite our team’s efforts to assist and provide support. While we understand this may not have been the outcome you wanted, we hope you can appreciate the goodwill offered and still enjoy the covers for the time they last.
Andrea H.
Excelent quality and texture. Great customer service, empathetic, quick and helpful. Cover measurements are accurate and matched what I had measured at home.
Reply from nolaninterior.comMar 23, 2026
Thank you so much for sharing your experience with us! 😊 We’re thrilled to hear you loved the quality, texture, and found our customer service helpful and responsive. It means a lot that the measurements matched perfectly for you as well! 💛
Irina R.
Great product and wonderful customer service!
Reply from nolaninterior.comMar 23, 2026
Thank you so much for your kind words! 🌟 We’re thrilled to hear you love the product and had a great experience with our customer service. It truly means a lot to us! 🙌
Anna
Prodotto non conforme alla descrizione e alle foto. La qualità è scarsa visto il costo elevato, ho speso più di 150 euro + le spese della consegna di circa 19 euro e il prodotto è quello di un negozio di cinesi. Non ricomprerò.
Reply from nolaninterior.comMar 24, 2026
Hi there, Thank you for your feedback. However, it seems that you may be referring to a different company. We’d like to clarify that we do not charge shipping fees for orders over $100. In fact, we offer free shipping on all orders above this amount, including those shipped to Italy and other international locations. Since you mentioned your order was over €150, there should not have been any additional shipping cost charged. Given this discrepancy, we kindly recommend reaching out to the company you made the purchase from so they can properly assist you with your concern. If you believe this message was intended for us or need any help verifying your order, please don’t hesitate to contact us—we’re always happy to assist. Email us at [email protected].
MMcc
Delivery was quick and prompt. The covers feel supple and durable. Color is as pictures online. When I had size issues, the customer support team was very helpful and courteous, resolving the issues quickly and satisfactorily. I will definitely shop at Nolan Interior again.
Reply from nolaninterior.comMar 23, 2026
Thank you so much for your thoughtful review! 💙 We’re so happy to hear that you loved the quality, color, and quick delivery of your covers. It’s especially great to know our customer support team was able to assist you promptly and make things right. ✨ We truly appreciate your support and look forward to serving you again at Nolan Interior! 🤍
